Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Sheffield; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Cloud Engineer in Sheffield, South Yorkshire. This role involves training staff, monitoring incidents, and creating technical documentation. The ideal candidate will have a strong interest in Cloud technologies and relevant certifications. Join a team dedicated to innovation and development in critical infrastructure.

Benefits

26 days annual leave plus public holidays

Company-matched pension scheme

Family-friendly policies

Occupational health and wellbeing support

Discounts on cinema, dining, and shopping

Continuous development opportunities

Qualifications

• Experience in IT Managed Service and on-premise Cloud Services is desirable.
• Knowledge of Azure cloud, Linux, and MS SCCM is a plus.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on nominated accounts.
• Create technical documentation such as TA, POC, RFC, WI, and SoW.

Skills

Cloud technologies

Excellent communication

Problem-solving

Education

MCSA: Microsoft Windows Server 2016 or above

Tools

Microsoft SQL Server 2016+

Microsoft Exchange Server 2016+

VMware vCloud Director

Job description

Below is a revised version of the job description with improved formatting, clarity, and focus:

Engineer - Cloud (Previous Relevant Experience Required), Sheffield, South Yorkshire

Client: Telent

Location: Sheffield, South Yorkshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Location: Southampton

Job type: Full-time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful engineering team based in Southampton. This role offers an exciting opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development through challenging projects.

The Cloud Engineer will build and strengthen relationships with internal and external customers, providing proactive service across all aspects of service delivery. The role acts as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping to build and maintain the nation's critical infrastructure.

Responsibilities:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Identify trends, security threats, or technical bulletins impacting customers.
• Maintain documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for task allocation, completion, and reporting.
• Assist with Proof of Concept scenarios, Type Approval activities, and lab testing.
• Create technical documentation such as TA, POC, RFC, WI, and SoW.
• Peer review engineering documentation.
• Support pre-staging of equipment for customer sites.
• Participate in customer meetings, reviews, and incident discussions.
• Ensure accurate and timely timesheet submissions.
• Maintain relevant certifications and training aligned with business objectives.
• Complete overtime and expense reports accurately.
• Adhere to GDPR and information security policies.

Candidate Profile:

The ideal candidate will have an interest in Cloud technologies, including some Azure cloud knowledge, Linux, MS SCCM, and MS Exchange. Experience in a support environment (IT Managed Service) and on-premise Cloud Services is desirable. Key requirements include:

• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016+ (clustering and availability groups)
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016+
• VMware vCloud Director knowledge
• Strong work ethic, ownership, and collaborative skills
• Excellent communication and problem-solving skills

What We Offer:

A career at Telent offers opportunities across sectors, roles, and technologies, with a focus on development, learning, and impact. We promote an inclusive culture that values diversity and individual authenticity.

Benefits include:

• 26 days annual leave plus public holidays, with buy/sell options
• Company-matched pension scheme
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts on cinema, dining, and shopping
• Continuous development opportunities

Our Values:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid