Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company in the UK is seeking a Cloud Engineer to join their Engineering team. This role involves building customer relationships, supporting projects, and ensuring high satisfaction. The ideal candidate will have a strong interest in Cloud technologies and excellent communication skills. Join a dedicated team to innovate and maintain critical infrastructure across the nation.

Benefits

26 days annual leave

Company pension

Health support

Development opportunities

Qualifications

• Interest in Cloud technologies and on-premise Cloud Services.
• Strong communication and problem-solving skills.
• Leadership and continuous improvement mindset.

Responsibilities

• Train internal staff and customers on products and solutions.
• Manage documentation related to customer platforms.
• Assist with Professional Services and Sales opportunities.

Skills

Cloud technologies

Communication

Problem-solving

Education

VCP 6.x-DCV

MCSA

LPIC-2

Tools

Azure

Linux

MS SCCM

MS Exchange

SQL Server

VMware vCloud Director

Job description

Social network you want to login/join with:

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Client:

Telent

Location:

Liverpool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is looking for a Cloud Engineer to join our successful Engineering team based in Southampton. This is a great opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development as a Cloud Engineer through challenging projects.

The Cloud Engineer will build and enhance relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping to build and maintain the nation's critical infrastructure.

Cloud Engineer - Responsibilities:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Maintain awareness of customer incidents and report as necessary.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for task management and reporting.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Review engineering technical documentation.
• Assist in pre-staging equipment for customer sites.
• Attend customer meetings as needed.
• Ensure accurate and timely timesheet submissions.
• Link certifications/training to business objectives.
• Complete and submit overtime and expenses accurately.
• Adhere to GDPR and security policies.

Cloud Engineer - Requirements:

• Interest in Cloud technologies, including Azure, Linux, MS SCCM, MS Exchange.
• Work ethic, can-do attitude, and experience in support environments.
• On-premise Cloud Services experience.
• Desirable certifications include VCP 6.x-DCV, MCSA, LPIC-2.
• Knowledge of Networking, SQL Server, Azure MFA, VMware vCloud Director.
• Leadership, trust-building, continuous improvement mindset.
• Strong communication and problem-solving skills.
• Ability to work independently or in a team.

What we offer:

• 26 days annual leave plus options to buy/sell days.
• Company pension, family policies, health support, discounts, and development opportunities.

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid

#TJ-Hybrid

About Telent:

Telent is a leading technology company specializing in mission-critical communications and digital infrastructure support across the UK. Join us to make a real impact and be part of a dedicated team of over 3,000 professionals.