Entry Level Repairs/Customer service Administrator

Notion4 Ltd; Bracknell; On-site; GBP 21,000 - 25,000; Full time

Job summary

A forward-thinking company seeks an Entry Level Customer Repairs Administrator in Bracknell. This role involves supporting customer-focused property repairs, managing tasks, and ensuring satisfaction through effective communication. Full training is provided, with a focus on detail and organization, in a supportive office environment.

Benefits

29 Days holidays including bank holidays

Pension

Great working-life balance

Qualifications

• High level of attention to detail.
• Ability to manage multiple tasks and prioritise under pressure.
• Strong communication skills.

Responsibilities

• Accurately keeping systems up to date, including logging of new jobs.
• Liaising with customers and third-parties to ensure satisfaction.
• Organise and prioritise tasks to support compliance with KPIs.

Skills

Attention to detail

Communication

Task management

Tools

Microsoft Office

Job description

We are seeking a proactive and detail-oriented Entry Level - Customer Repairs Administrator to support the delivery of customer focused reactive property repairs.

We offer a supportive working environment and full training to get you up to speed with everything.

This is a fully office based position based in Bracknell - so having a driving license would be ideal.

Key Responsibilities:

• Accurately keeping systems up to date, including logging of new jobs and entry of reports from field-based staff

• Liaising with customers, residents. and third-parties to ensure customer satisfaction and timely resolution of repairs

• Organise and prioritise tasks to support compliance with KPI's

• Coordinate DBS applications for the staff of the company

Key Skills & Experience:

• High level of attention to detail

• Ability to manage multiple tasks and prioritise under pressure

• Strong communication skills

• Ideally some experience in Customer service and administration.

• Proficiency in Microsoft Office (Word, Excel, Outlook)

Benefits:

Hours: 8am - 4pm or 9am - 5pm

Salary: up to GBP25,000 basic.

Great working-life balance.

29 Days holidays including bank holidays

Pension

If you want to build a career with a small/medium sized business who are forward thinking, please apply and send your CV to us.