Entry Level Repairs/Customer service Administrator

(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f; Bracknell; On-site; GBP 21,000 - 25,000; Full time

Job summary

A leading company in Bracknell is seeking an Entry Level Customer Repairs Administrator to support customer-focused property repairs. The role involves managing job entries, liaising with customers, and ensuring compliance with KPIs. Full training is provided, and the position offers a supportive working environment with a salary of up to GBP 25,000.

Benefits

29 Days holidays including bank holidays

Pension

Qualifications

• High level of attention to detail.
• Ability to manage multiple tasks and prioritise under pressure.
• Ideally some experience in Customer service and administration.

Responsibilities

• Accurately keep systems up to date, including logging new jobs.
• Liaise with customers and third-parties for timely resolution of repairs.
• Organise and prioritise tasks to support compliance with KPIs.

Skills

Attention to detail

Customer service

Administration

Microsoft Office

Job description

Entry Level Repairs/Customer service Administrator

We are seeking a proactive and detail-oriented Entry Level - Customer Repairs Administrator to support the delivery of customer focused reactive property repairs.

We offer a supportive working environment and full training to get you up to speed with everything.

This is a fully office based position based in Bracknell - so having a driving license would be ideal.

Key Responsibilities:

Accurately keeping systems up to date, including logging of new jobs and entry of reports from field-based staff

Liaising with customers, residents. and third-parties to ensure customer satisfaction and timely resolution of repairs

Organise and prioritise tasks to support compliance with KPI's

Coordinate DBS applications for the staff of the company

Key Skills & Experience:

High level of attention to detail

Ability to manage multiple tasks and prioritise under pressure

Ideally some experience in Customer service and administration.

Proficiency in Microsoft Office (Word, Excel, Outlook)

Hours: 8am - 4pm or 9am - 5pm

Salary: up to GBP25,000 basic.

29 Days holidays including bank holidays

Pension

If you want to build a career with a small/medium sized business who are forward thinking, please apply and send your CV to us.