Delivery Manager

Booker; Aberystwyth; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the delivery sector is seeking an experienced manager to lead their delivery department in Aberystwyth. The role involves ensuring efficient operations, managing costs, and providing exceptional customer service. Ideal candidates will possess strong leadership skills and a management CPC qualification, along with a hands-on approach to team development.

Benefits

Colleague discount card with 10% off purchases

Free eye tests and savings on glasses

Retirement savings plan with matching contributions

Life Assurance covering death in service

Health and Wellbeing support

Qualifications

• Experience in deliveries/transport is essential.
• Experience managing warehouse operations.
• Ability to develop ideas and challenge teams.

Responsibilities

• Leading the team to ensure efficient, safe trading.
• Managing delivery costs and customer charges.
• Identifying efficiency improvements.

Skills

Customer relationship skills

Planning and organizational skills

Talent development

Effective communication

Education

Management CPC qualification

Job description

What's in it for you

At Booker, we offer a great work environment and career opportunities, along with a comprehensive benefits package:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months of service, a Tesco colleague discount card with 10% off, increasing to 15%, at Tesco for four days after each pay day, thirteen times a year. Also, 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM-only deals with Tesco Mobile and additional deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco bank. Terms apply.
• Free eye tests when spending £50 or more, with 30% savings on glasses, sunglasses, and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive discounts on RAC breakdown cover and access to a deals website for everyday savings, including a cycle-to-work scheme.
• After 3 months, eligibility to join the Save As You Earn share scheme, allowing future purchase of Tesco shares at a discount.
• Retirement savings plan (pension) with Booker matching contributions up to 5%.
• Life Assurance covering death in service, up to three times annual pay.
• Health and Wellbeing support, including Employee Assistance Programme and Virtual GP services for you and your family.
• A comprehensive holiday package.

About the role

Are you ready to work for a company that delivers? Planning your route to success?

We seek an experienced manager to lead our delivery department, ensuring efficient, safe operations within legal constraints, and providing excellent customer service. The role requires motivating, developing, and challenging your team to improve delivery operations. Experience, knowledge, and skills in warehouse and transport are essential, based at one of our delivery locations.

You will be responsible for

• Leading your team to ensure efficient, safe trading with high customer service standards.
• Managing delivery costs and customer charges to meet targets.
• Identifying efficiency improvements and setting challenging payroll reduction targets.
• Understanding the local market to provide the best service and ensure customer satisfaction.
• Managing your team to meet customer service needs, engaging with customers, and using feedback for improvements.
• Collaborating with regional teams to identify opportunities and develop working practices.

You will need

• Previous experience and knowledge of deliveries/transport are essential.
• Management CPC qualification.
• Experience managing warehouse operations.
• Strong customer relationship skills.
• Ability to develop ideas and challenge teams to improve service.
• Talent development and team motivation skills.
• Effective communication and stakeholder influence.
• Planning and organizational skills.
• A hands-on approach is beneficial.