Delivery Support Manager

ENGINEERINGUK; United Kingdom; Remote; GBP 34,000 - 40,000; Full time

Job summary

A leading company in the Fire and Rescue sector is seeking a Delivery Support Manager to oversee fire risk assessments and team outputs. This home-based role involves implementing quality assurance processes, managing data accuracy, and supporting team administration. The position offers a competitive salary of up to £40,000, a generous holiday allowance, and opportunities for career progression within a supportive team environment.

Benefits

23 days' holiday, rising to 27

Paid days for volunteering

Auto-enrolment pension

Life assurance

Cycle2work scheme

Generous parental leave

Employee discounts and benefits

Access to Employee Network Groups

Qualifications

• Experience in a similar role, preferably within Fire and Rescue or Fire Safety.
• Ability to meet targets and deadlines.

Responsibilities

• Ensure Fire Risk Assessments are delivered within contracted timescales.
• Implement processes to log and deliver requests.
• Manage task completion trackers.

Skills

Proficiency in Microsoft Office

Data interpretation using Microsoft Excel

Strong interpersonal skills

Excellent verbal and written communication skills

Ability to multitask

Job description

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View more categories View less categories Sector Transport and Logistics Role Manager Contract Type Permanent Hours Full Time

As the Delivery Support Manager, you will play a crucial role in managing team outputs, especially the delivery of fire risk assessments to the required timelines and quality standards. You will develop and implement quality assurance processes, support fire safety IT system administration, data accuracy, and other team administrative tasks.

This is a home-based role with occasional meetings and workshops at the Fire Service College in Moreton-in-Marsh and other Capita sites across the UK.

We especially welcome applications from people from Black, Asian, and other ethnic minority backgrounds as part of our commitment to diversity and inclusion.

Job Title: Delivery Support Manager

Job Description:

What you'll be doing:

• Ensuring Fire Risk Assessments and other fire safety outputs on MoD sites are delivered within contracted timescales.
• Implementing and operating processes to log, assign, schedule, and deliver requests to meet contractual deadlines.
• Downloading data and verifying accuracy.
• Managing task completion trackers.
• Processing system access requests, including creating and adjusting accounts.
• Creating and updating processes, such as quality checks on reports.
• Ensuring training and competence records are current.
• Supporting team administration for meetings, including attendance tracking and booking facilities.

What we're looking for:

• Proficiency in Microsoft Office and adaptability to in-house systems.
• Ability to interpret data using Microsoft Excel.
• Strong interpersonal skills with influencing abilities.
• Excellent verbal and written communication skills.
• Ability to multitask and meet targets and deadlines.
• Experience in a similar role, preferably within Fire and Rescue or Fire Safety, is advantageous but not essential.

About Defence Fire and Rescue:

Capita is creating a world-class Fire and Rescue Service with the UK Ministry of Defence, investing in technology and training to enhance firefighting capabilities and safety.

What's in it for you?

• Salary up to £40,000 depending on experience.
• 23 days' holiday, rising to 27, with options to buy extra leave.
• Paid days for volunteering.
• Auto-enrolment pension, life assurance, cycle2work scheme, generous parental leave, and more.
• Employee discounts and benefits.
• Access to Employee Network Groups promoting diversity and inclusion.
• Home-based with occasional travel (~once or twice a month).
• Opportunity to shape a new role and join a supportive team.

Join a network of dedicated professionals across sectors, with opportunities for skill development and career progression.

Next steps:
Click 'Apply now' to submit your application and tell us about yourself.

Equal Opportunities:
We are committed to an inclusive recruitment process and work environment. We welcome applications from all backgrounds and can provide adjustments during the recruitment process. Contact [e-mail] or call 07784 237318 for assistance. For more info, visit our Careers website.

Location: United Kingdom

Time Type: Full time

Contract Type: Permanent