Sales Support Assistant

TN United Kingdom; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a growing team as an SME Sales Assistant at a leading company in the UK. In this role, you will drive client onboarding, manage sales activities, and collaborate with various teams to enhance client management. This position offers the opportunity to grow alongside the company as it expands its services in the SME marketplace.

Qualifications

• Minimum 1 year of commercial experience in the industry.
• Experience in a sales administrator/support role.

Responsibilities

• Maintain and update dashboards and trackers to support sales activities.
• Collaborate with Operations to improve service for SME customers.
• Monitor application of pricebands and credit terms.

Skills

Communication

Problem Solving

Organization

Education

Excel Microsoft Office Specialist qualification

Tools

SAP

Power BI

Microsoft Office

Job description

Join the Evri Sales Team!

We have an exciting opportunity for an SME Sales Assistant. In this role, you'll drive new client onboarding, confirm commercials, and bring clients onto our systems to enable immediate trading. You'll collaborate with our New Business Teams to resolve onboarding issues, streamline processes, and continuously improve client management.

This is a great time to join us! We are experiencing year-on-year growth with ambitious plans for the future, and we would love for you to grow with us.

Role Responsibilities:

1. Maintain and update dashboards and trackers to support sales activities.
2. Ensure accurate reporting on pipeline, forecasting, and trading profiles.
3. Review and update cross-functional reports, ensuring sales actions are implemented.
4. Manage lead allocation and triage in the BA and MFN inboxes.
5. Apply Pricebands and manage Business Account accounts via CRM.
6. Maintain records and liaise with third-party providers to ensure correct tariffs.
7. Monitor application of pricebands, credit terms, and initial collections.
8. Collaborate with Operations to improve service for SME customers.
9. Identify and escalate blockages in client setup.
10. Align Power BI data with CRM and ensure correct account assignments.
11. Oversee Client ID applications and liaise with stakeholders.
12. Review sales data via SAP and ensure pipeline accuracy.
13. Coordinate with the Sales Team on pipeline stages and setup statuses.
14. Provide Excel support and administrative assistance as needed.

Candidate Requirements:

• Experience in a sales administrator/support role.
• Minimum 1 year of commercial experience in the industry.
• Excel Microsoft Office Specialist qualification (working towards or obtained).
• Understanding of e-Commerce and the SME marketplace.
• Excellent communication skills, both verbal and written.
• Professional IT literacy, especially Microsoft Office.
• Organized, proactive, energetic, and motivated to succeed.
• Creative problem-solving skills.
• Ability to build relationships with internal stakeholders.
• Customer-focused with strong communication skills.
• Ability to constructively challenge stakeholders.

At Evri, we are committed to building an inclusive and diverse workplace where everyone can bring their whole authentic selves. We aim to better represent our customers across the UK by removing barriers and valuing each individual's contributions.

Note: If you are not a passport holder of the country for the vacancy, you may need a work permit. For more information, please check our Blog. Do not provide bank or payment details when applying. All applications should be submitted via the 'Apply now' button. Created on 17/05/2025 by TN United Kingdom.