E-commerce Specialist

VIQU IT; Birmingham; On-site; GBP 32,000 - 40,000; Full time

Job summary

VIQU IT in Birmingham is seeking an experienced E-commerce Specialist to oversee and grow online sales for a well-established brand. The role combines marketplace expertise with team leadership to drive performance across key channels.

The successful candidate will manage eBay, Amazon and Shopify operations, optimise listings and pricing, and use data to improve conversion and margins. This is an onsite Birmingham role focused on cohesive cross-channel excellence.

Qualifications

• Experience managing marketplaces (eBay, Amazon) and driving online sales.
• Proven ability to lead and develop a small team in an ecommerce environment.
• Strong understanding of online conversion and merchandising strategies.

Responsibilities

• eBay Management: own listings, pricing, promotions and performance.
• Team Leadership: manage a team for Amazon and website operations.
• Marketplace Growth: identify opportunities to increase revenue and conversions.
• Shopify Management: oversee Shopify site, stock and customer journey.
• Linnworks Management: use Linnworks for multichannel order management.
• Performance Analysis: monitor KPIs and margins to drive improvements.
• Product Listings: ensure accurate, engaging, optimized listings.
• Stock & Order Management: maintain inventory and efficient fulfilment.
• Continuous Improvement: streamline processes across ecommerce ops.
• Cross-Channel Coordination: align eBay, Amazon and website pricing and info.

Skills

Marketplace management

Team leadership

E-commerce platforms

Job description

E-commerce Specialist

Birmingham (Onsite)

£32,000 - £40,000

About the Role

VIQU have partnered with a well-established brand who are looking for an experienced and commercially minded E-commerce Specialist to oversee and develop our growing online sales operations. This is an exciting opportunity for someone who combines strong marketplace expertise with team management skills and a passion for driving online sales performance.

Key Responsibilities

• eBay Management: Take ownership of the company's eBay account, overseeing product listings, pricing, promotions, sales performance and marketplace optimisation.
• Team Leadership: Manage, support and develop a team responsible for Amazon and website operations, ensuring workloads are prioritised and performance targets are achieved.
• Marketplace Growth: Identify opportunities to increase revenue, improve conversion rates and expand the company's online presence.
• Shopify Management: Oversee website operations through Shopify, ensuring product information, stock availability and the overall customer journey are maintained effectively.
• Linnworks Management: Utilise Linnworks to support multichannel order management, stock synchronisation, product data and operational efficiency.
• Performance Analysis: Monitor sales figures, margins, conversion rates and marketplace KPIs, using data to identify areas for improvement.
• Product Listings: Ensure product listings are accurate, engaging, commercially competitive and optimised for visibility across relevant sales channels.
• Stock and Order Management: Work closely with internal teams to maintain accurate inventory, minimise fulfilment issues and ensure orders are processed efficiently.
• Continuous Improvement: Review existing processes, identify inefficiencies and implement improvements across the company's e-commerce operations.
• Cross-Channel Coordination: Ensure eBay, Amazon and the company website operate cohesively, maintaining consistent pricing, product information and customer service standards.