E-commerce Ops Specialist (Shopify & Amazon)

JAC Recruitment (UK) Ltd.; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Our client is seeking a hands-on generalist to join the team at ground level and help shape operations from day one. The role covers back-office tasks and e-commerce support in a growing startup environment in Greater London.

Main duties include managing Shopify and Amazon Seller Central workflows, updating product listings, coordinating content, handling customer enquiries, and supporting UK launch activities with a proactive, detail-focused approach.

Qualifications

• Experience with Shopify and e-commerce operations, including product updates and store administration.
• Hands-on experience with Amazon Seller Central.
• Proactive self-starter who thrives in a fast-paced, changing environment.
• Strong organisational skills and attention to detail.
• Excellent English communication; German or French is a plus.

Responsibilities

• Support day-to-day operational tasks across back-office and e-commerce functions.
• Assist with administrative processes, coordination, and basic workflows.
• Contribute to early-stage e-commerce activities (social media, website updates, content coordination).
• Work with leadership to support the UK launch and ongoing operations.
• Identify process improvements and adapt to changing priorities.
• Manage product listings and marketplace performance on Shopify and Amazon Seller Central.
• Handle customer enquiries, orders, and returns across channels.

Skills

Proactive self-starter

Strong organisational skills

Excellent English communication

Detail-oriented

Problem solving

Tools

Shopify

Amazon Seller Central

Excel

Job description

Our client is seeking a hands-on generalist to join the team at ground level and help shape operations from day one. The role covers back-office tasks and e-commerce support in a growing startup environment in Greater London.

Main duties include managing Shopify and Amazon Seller Central workflows, updating product listings, coordinating content, handling customer enquiries, and supporting UK launch activities with a proactive, detail-focused approach.