E-commerce Growth Lead — Shopify & Email Marketing

Confidential; Rochester, Strood; On-site; GBP 41,000 - 50,000; Full time

Job summary

24-7 Employment Services is recruiting for a growing premium food and gifting brand to take ownership of its online store and drive growth. The role is based in Strood, Rochester, on a full-time permanent basis, with a salary up to £45,000 depending on experience.

The position could suit an experienced E-commerce Manager or a strong Senior E-commerce Executive ready to step up, responsible for product listings, pricing, content, promotions, and customer experience.

Qualifications

• Practical experience managing an e-commerce website selling physical products.
• Examples of improving online sales, conversion or customer retention.
• Confidence using e-commerce platforms and email marketing tools, ideally Shopify and Klaviyo or similar.
• Strong product copywriting, organisation and analytical skills.

Responsibilities

• Managing product listings, pricing, website content and promotions.
• Improving the online shopping experience and identifying opportunities to increase sales.
• Planning email campaigns and seasonal promotions alongside marketing colleagues.
• Tracking sales, conversion rates and customer behaviour, then turning those insights into action.
• Working with external agencies and internal teams to deliver improvements.
• Coordinating with fulfilment and customer service colleagues to keep the customer journey running smoothly.
• Supporting and developing the online team as the business grows.

Skills

Conversion optimization

Analytical skills

Ownership mindset

Tools

Shopify

Klaviyo

Job description

24-7 Employment Services is recruiting for a growing premium food and gifting brand to take ownership of its online store and drive growth. The role is based in Strood, Rochester, on a full-time permanent basis, with a salary up to £45,000 depending on experience.

The position could suit an experienced E-commerce Manager or a strong Senior E-commerce Executive ready to step up, responsible for product listings, pricing, content, promotions, and customer experience.