E-Commerce Exec / Manager

24-7 EMPLOYMENT SERVICES LTD; Rochester; On-site; GBP 41,000 - 50,000; Full time

Job summary

24-7 Employment Services is recruiting for a growing premium food and gifting brand to take ownership of its online store and drive growth. This role could be an E-commerce Manager or a Senior E-commerce Executive ready to step up.

The position is based in Strood, Rochester. It offers full-time, permanent employment with a salary up to £45,000, with some flexibility for experience.

Qualifications

• Experience managing an e-commerce site selling physical products.
• Proven ability to improve online sales, conversion or retention.
• Familiar with Shopify and Klaviyo or similar email tools.
• Strong product copywriting, organisational and analytical skills.
• Comfortable taking ownership and handling day-to-day tasks.

Responsibilities

• Manage product listings, pricing, site content and promotions.
• Improve the online shopping experience and identify opportunities to increase sales.
• Plan email campaigns and seasonal promotions with marketing colleagues.
• Track sales, conversion rates and customer behaviour and act on insights.
• Coordinate with external agencies and internal teams to deliver improvements.
• Work with fulfilment and customer service to ensure smooth customer journeys.
• Support and develop the online team as the business grows.

Skills

E-commerce management

Product listings

Pricing strategy

Content updates

Promotions planning

Email campaigns

Tools

Shopify

Klaviyo

Job description

E-commerce Manager / Senior E-commerce Executive

Strood, Rochester Full-time, Permanent

Up to £45,000, with some flexibility for the right experience

Can you turn website visits into orders - AND keep customers coming back?

24-7 Employment Services is recruiting for a growing premium food and gifting brand looking for someone to take ownership of its online store and help drive its next stage of growth.

This could suit an experienced E-commerce Manager or a strong Senior E-commerce Executive ready to step up.

What you'll be doing

• Managing product listings, pricing, website content and promotions.
• Improving the online shopping experience and identifying opportunities to increase sales.
• Planning email campaigns and seasonal promotions alongside marketing colleagues.
• Tracking sales, conversion rates and customer behaviour, then turning those insights into action.
• Working with external agencies and internal teams to deliver improvements.
• Coordinating with fulfilment and customer service colleagues to keep the customer journey running smoothly.
• Supporting and developing the online team as the business grows.

What we're looking for

• Practical experience managing an e-commerce website selling physical products.
• Examples of improving online sales, conversion or customer retention.
• Confidence using e-commerce platforms and email marketing tools, ideally Shopify and Klaviyo or similar.
• Strong product copywriting, organisation and analytical skills.
• Someone comfortable taking ownership while getting involved in the day-to-day work.

Experience in food, gifting, beauty, homeware or another consumer product brand would be useful, but we're open to transferable sector experience.