Dynamics 365 Support Analyst (SC Cleared)

JR United Kingdom; Stockport; Remote; GBP 30,000 - 45,000; Full time

Job summary

Une organisation à distance recherche un Analyste de Support Dynamics 365 SC Cleared. Dans ce rôle, vous serez responsable de la gestion des tickets, de la résolution rapide des problèmes et de la communication avec les utilisateurs. Ce poste est idéal pour ceux qui cherchent une expérience pratique avec D365 dans un environnement en direct, avec un contrat de 3 mois qui peut être prolongé.

Benefits

3-month contract, extendable

100% remote

SC-cleared role boosts future contract prospects

Qualifications

• You must have active SC clearance.
• Strong hands-on experience with D365 Customer Service.
• Solid knowledge of D365 entities like Contact, Cases, Accounts.

Responsibilities

• Triage tickets and identify defects and config issues.
• Handle user admin and set permissions.
• Communicate with both tech and non-tech users.

Skills

Experience supporting D365 ticketing environments

Knowledge of D365 entities

1st and 2nd line support experience

Job description

Social network you want to login/join with:

Dynamics 365 Support Analyst (SC Cleared), stockport

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Client:

MS Talent

Location:

stockport, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

27.06.2025

Expiry Date:

11.08.2025

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Job Description:

Dynamics 365 Support Analyst (D365, SC Cleared, Customer Service, 1st Line, 2nd Line) - Remote, Live Environment, Immediate Start. Outside IR35

A Dynamics 365 Support Analyst (D365, SC Cleared, Customer Service, 1st Line, 2nd Line) is required by a remote-first organisation running a live Dynamics 365 Customer Service system.

You must have:

• Active SC Clearance
• Strong hands-on experience with D365 Customer Service
• Experience supporting D365 ticketing environments
• Solid knowledge of D365 entities - Contact, Cases, Accounts
• 1st and 2nd line support experience in D365

This is a hands-on SC-cleared contract - ideal if you want real D365 support work in a live system.

Role overview:

You'll triage tickets, identify defects and config issues, handle user admin, set permissions, and troubleshoot problems. You'll speak to users directly, solve issues fast, and escalate to 3rd line where needed. You'll work independently and communicate clearly with both tech and non-tech users.

What you get:

• 3-month contract, extendable
• 100% remote
• SC-cleared role - boosts future contract prospects