Dynamics 365 BC ERP Analyst: Process & Adoption

Pearson Carter Limited; Greater London, Erith; On-site; GBP 42,000 - 64,000; Full time

Job summary

Pearson Carter Limited is seeking a Business Systems Analyst to support ERP activities and drive adoption of Microsoft Dynamics 365 Business Central within a UK wholesale and distribution environment.

You will act as the link between business users, the ERP team, IT and third‑party technology partners to ensure changes are documented, tested and users gain confidence in new processes.

Qualifications

• Experience supporting ERP or business-management systems.
• Experience supporting business users in a commercial organisation.
• Strong documentation and process-mapping skills.
• Experience gathering, analysing and documenting business requirements.

Responsibilities

• Provide day-to-day support to users across Microsoft Dynamics 365 Business Central and other business applications.
• Investigate system queries and coordinate resolutions with internal teams and external partners.
• Gather, analyse and document business and system requirements.
• Review current processes and identify opportunities to improve efficiency, consistency and user experience.
• Translate business needs into clear and practical requirements for system changes.
• Previous experience working with ERP or business-management systems.
• Experience supporting business users within a commercial organisation.
• Strong documentation and process-mapping skills.
• Experience gathering, analysing and documenting business requirements.
• Experience supporting system testing and User Acceptance Testing.
• The ability to investigate issues and coordinate appropriate solutions.
• Strong written and verbal communication skills.

Skills

Business analysis

ERP experience

User engagement

Documentation

Tools

Microsoft Dynamics 365

Dynamics 365 Business Central

UAT/Testing

Job description

Pearson Carter Limited is seeking a Business Systems Analyst to support ERP activities and drive adoption of Microsoft Dynamics 365 Business Central within a UK wholesale and distribution environment.

You will act as the link between business users, the ERP team, IT and third‑party technology partners to ensure changes are documented, tested and users gain confidence in new processes.