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Lords Group Trading Plc; Waterlooville; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

APP Wholesale Ltd is seeking a Business Systems Analyst to support ERP adoption and system improvements, focusing on Microsoft Dynamics 365 Business Central. The role bridges business users, ERP and IT teams to ensure effective system usage and documentation.

The successful candidate will coordinate testing, deliver training, and maintain documentation. Experience in wholesale or distribution sectors and strong stakeholder skills are essential for success.

Qualifications

• Experience with ERP systems, ideally Microsoft Dynamics 365 Business Central.
• Experience gathering and documenting business requirements and processes.
• Strong documentation and process mapping skills.
• Experience supporting testing and User Acceptance Testing activities.
• Excellent communication and stakeholder management skills.
• Ability to analyse business processes and identify improvement opportunities.
• Knowledge of integrations between ERP and other systems.
• Experience with Power Platform tools (Power Automate, Power BI).
• Experience in wholesale, distribution, manufacturing or supply chain environments.

Responsibilities

• Support development, optimisation and adoption of business systems, especially Microsoft Dynamics 365 Business Central.
• Coordinate testing and support User Acceptance Testing activities.
• Deliver training and maintain user documentation.
• Identify continuous improvement opportunities and translate requirements into practical system changes.
• Collaborate with ERP, IT and third-party partners to ensure systems are documented and tested.

Skills

Dynamics 365 BC

ERP systems

Requirements gathering

Process mapping

UAT/testing

Stakeholder management

Training delivery

Documentation

Power Platform

Power BI

Integrations

Wholesale / distribution domain

Tools

Scribe

Power Automate

Power BI

Job description

APP Wholesale has been supplying plumbing, heating and renewable products to independent merchants and trade customers across the

UK since 1969. Built on industry expertise, trusted customer relationships and dependable service, we have grown into one of the

UK's leading plumbing and heating distributors. As part of Lords Group Trading, we combine decades of industry knowledge with the

ambition, energy and opportunity of a growing Group.

We are proud to create an inclusive workplace where people from all backgrounds and experiences are welcomed, valued and

encouraged to succeed. If you are looking to join a business where you can contribute, develop and be part of a supportive team,

Role Overview

APP Wholesale Ltd is seeking a Business Systems Analyst - ERP Support & Adoption to support the development, optimisation and

adoption of our business systems, particularly Microsoft Dynamics 365 Business Central. The role is based in Waterlooville, with

flexibility for the successful candidate to work from our Dagenham or Erith site as required.

The role bridges business users, the ERP team, IT and third-party partners to ensure systems are supported, documented, tested and

The successful candidate will support users, coordinate testing, deliver training, maintain documentation and identify continuous

improvement opportunities, working with the ERP & Business Systems Manager to turn requirements into practical system

improvements.

This role suits someone who enjoys business analysis, user engagement, systems support, process improvement and change

coordination.

Skills & Experience

• * Experience working with ERP systems, ideally Microsoft Dynamics 365 Business Central.
• * Experience supporting business users within a commercial environment.
• * Strong documentation and process mapping skills.
• * Experience gathering and documenting business requirements.
• * Experience supporting testing and User Acceptance Testing activities.
• * Strong communication and stakeholder management skills.
• * Ability to analyse business processes and identify improvement opportunities.
• * High attention to detail and strong organisational skills.
• * Experience with Microsoft Dynamics 365 Business Central.
• * Experience creating documentation using Scribe or similar tools.
• * Knowledge of business process improvement methodologies.
• * Experience supporting change management initiatives.
• * Understanding of integrations between ERP and other business systems.
• * Experience with Power Platform, Power Automate or Power BI.
• * Experience within wholesale, distribution, manufacturing or supply chain environments.