Business Systems Analyst

APP Wholesale Ltd; Waterlooville; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

APP Wholesale Ltd is seeking a Business Systems Analyst - ERP Support & Adoption to drive the development, optimisation and adoption of our ERP system, Microsoft Dynamics 365 Business Central.

The role is based in Waterlooville with flexibility to work from our Dagenham or Erith sites as required, collaborating with the ERP & Business Systems Manager to translate business needs into practical system improvements.

Qualifications

• Experience with ERP systems, ideally Microsoft Dynamics 365 Business Central.
• Experience supporting business users within a commercial environment.
• Strong documentation and process mapping skills.
• Experience gathering and documenting business requirements.
• Experience supporting testing and User Acceptance Testing activities.
• Strong communication and stakeholder management skills.
• Ability to analyse business processes and identify improvement opportunities.
• High attention to detail and strong organisational skills.

Responsibilities

• Support development, optimisation and adoption of ERP systems.
• Bridge business users, ERP team, IT and third-party partners to ensure systems are supported, documented, tested and adopted effectively.
• Support users, coordinate testing, deliver training, maintain documentation and identify continuous improvement opportunities.
• Work with the ERP & Business Systems Manager to turn requirements into practical system improvements.
• This role suits someone who enjoys business analysis, user engagement, systems support, process improvement and change coordination.

Skills

ERP systems

Microsoft Dynamics 365 Business Center

Business analysis

Requirements gathering

Testing & UAT

Documentation

Stakeholder management

Change coordination

Process improvement

Tools

Scribe or similar tools

Power Platform

Power BI

Power Automate

Integrations knowledge

Job description

APP Wholesale has been supplying plumbing, heating and renewable products to independent merchants and trade customers across the UK since 1969. Built on industry expertise, trusted customer relationships and dependable service, we have grown into one of the UK's leading plumbing and heating distributors. As part of Lords Group Trading, we combine decades of industry knowledge with the ambition, energy and opportunity of a growing Group.

We are proud to create an inclusive workplace where people from all backgrounds and experiences are welcomed, valued and encouraged to succeed. If you are looking to join a business where you can contribute, develop and be part of a supportive team, we would love to hear from you.

Role Overview

APP Wholesale Ltd is seeking a Business Systems Analyst - ERP Support & Adoption to support the development, optimisation and adoption of our business systems, particularly Microsoft Dynamics 365 Business Central. The role is based In Waterlooville, with flexibility for the successful candidate to work from our Dagenham or Erith site as required.

The role bridges business users, the ERP team, IT and third-party partners to ensure systems are supported, documented, tested and adopted effectively.

The successful candidate will support users, coordinate testing, deliver training, maintain documentation and identify continuous improvement opportunities, working with the ERP & Business Systems Manager to turn requirements into practical system improvements.

This role suits someone who enjoys business analysis, user engagement, systems support, process improvement and change coordination.

Essential

Skills & Experience

• Experience working with ERP systems, ideally Microsoft Dynamics 365 Business Central.
• Experience supporting business users within a commercial environment.
• Strong documentation and process mapping skills.
• Experience gathering and documenting business requirements.
• Experience supporting testing and User Acceptance Testing activities.
• Strong communication and stakeholder management skills.
• Ability to analyse business processes and identify improvement opportunities.
• High attention to detail and strong organisational skills.

Desirable

• Experience with Microsoft Dynamics 365 Business Central.
• Experience creating documentation using Scribe or similar tools.
• Knowledge of business process improvement methodologies.
• Experience supporting change management initiatives.
• Understanding of integrations between ERP and other business systems.
• Experience with Power Platform, Power Automate or Power BI.
• Experience within wholesale, distribution, manufacturing or supply chain environments.

If you are a proactive systems professional who enjoys supporting users, improving processes and helping businesses get the best from their ERP systems, we would love to hear from you.