Dynamic Sales & Customer Service Executive

Laltex Group; United Kingdom; Remote; GBP 24,000 - 32,000; Full time

Job summary

Laltex Group in the United Kingdom is seeking a Sales Executive to provide information on product recommendations, pricing, lead times and stock levels via email and phone. You will also liaise with external and internal printers and suppliers for product advice and support.

The role requires confident communication, attention to detail and the ability to work in a fast-paced environment, with training provided to cover all areas where necessary.

Qualifications

• Strong IT and administrative skills.
• Confident telephone manner.
• Ability to work efficiently under pressure and meet deadlines.
• Office experience is essential.
• Excellent written and numerical communication skills.
• Organised and able to work independently or in a team.

Responsibilities

• Quote customers and advise on stock levels and product options.
• Make outbound calls to existing customers.
• Manage day-to-day emails in a timely manner.
• Update internal system data.
• Liaise with suppliers in China/Europe/UK by phone and email for pricing/ information.
• Resolve issues with customer orders with internal/external contacts.
• Analyse spreadsheets to monitor spend and identify future sales potential.
• Occasionally make outbound calls in addition to inbound.

Skills

IT skills

Administrative skills

Telephone manner

Written communication

Numerical skills

Teamwork

Job description

Laltex Group in the United Kingdom is seeking a Sales Executive to provide information on product recommendations, pricing, lead times and stock levels via email and phone. You will also liaise with external and internal printers and suppliers for product advice and support.

The role requires confident communication, attention to detail and the ability to work in a fast-paced environment, with training provided to cover all areas where necessary.