Inside Sales & Customer Service Executive

ASL; Aylesbury; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Generous holidays

Great bonus

Pension scheme

Health insurance

Job summary

ASL in the United Kingdom is seeking an enthusiastic internal sales executive. This entry-level role focuses on supporting the sales and hire teams, handling quotes, following up warm leads, and delivering outstanding customer service by phone.

You will manage the quote database daily, make outbound calls, gather requirements through market research, and pass qualified leads to the Sales manager and field teams.

Qualifications

• Excellent phone customer service experience in a fast-paced environment, ideally office/depot.
• Good IT skills (Microsoft, database, spreadsheets, CRM systems) and strong telephone manners.
• Full driving licence and commute to Haddenham daily 8:30–17:30; not hybrid/remote/part-time.

Responsibilities

• Daily management of the quote database, following up on recent quotations and customer interactions.
• Make outbound calls to existing customers, check quotes and answer queries.
• Market research by gathering requirements, budgets, future projects and competitors.
• Pass qualifying leads and detailed info to the Sales manager, hire team and field sales team.

Skills

Phone service

Communication

Organisation

Customer service

Tools

CRM systems

Microsoft Office

Database skills

Job description

ASL in the United Kingdom is seeking an enthusiastic internal sales executive. This entry-level role focuses on supporting the sales and hire teams, handling quotes, following up warm leads, and delivering outstanding customer service by phone.

You will manage the quote database daily, make outbound calls, gather requirements through market research, and pass qualified leads to the Sales manager and field teams.