Dynamic Operations Supervisor (Maternity Cover)

Sports Direct; Guildford; Sur place; GBP 345 000 - 350 000; Plein temps

Résumé du poste

Sofa.com in Guildford, United Kingdom is seeking a professional Supervisor for a maternity cover, overseeing daily operations and driving team performance to uphold our service standards.

The role requires decisive leadership, strong organizational skills, and the ability to make quick, sound decisions in a busy retail environment. You will coordinate schedules, train staff, and ensure compliance with company policies while maintaining a positive team culture.

Qualifications

• Must have proven supervisory or team leadership experience in a fast-paced retail/operations setting.
• Strong organizational and time management skills with ability to prioritize tasks.
• Excellent interpersonal and written/verbal communication skills.
• Demonstrated ability to make sound decisions and solve problems independently.
• Experience with performance management and providing feedback to staff.

Responsabilités

• Oversee daily operations and manage team performance to ensure productivity and engagement.
• Monitor team performance, conduct regular check-ins, and provide constructive feedback.
• Coordinate scheduling, workload distribution, and resource allocation for efficiency.
• Enforce company policies, procedures and quality standards.
• Address workplace issues, resolve conflicts, and maintain a positive team environment.
• Communicate between senior management and team to align goals.
• Support employee development through training and mentoring.
• Analyze operational metrics and identify opportunities for improvement.
• Maintain records related to team performance and compliance.
• Participate in meetings and contribute to strategic planning.

Connaissances

Supervisory

Leadership

Time management

Communication

Performance management

Outils

Office Suite

Description du poste

Sofa.com in Guildford, United Kingdom is seeking a professional Supervisor for a maternity cover, overseeing daily operations and driving team performance to uphold our service standards.

The role requires decisive leadership, strong organizational skills, and the ability to make quick, sound decisions in a busy retail environment. You will coordinate schedules, train staff, and ensure compliance with company policies while maintaining a positive team culture.