Dynamic Lettings Administrator: Office & Field Support

Blackwell Properties; Bradford; On-site; GBP 18,000 - 21,000; Full time

Job summary

Blackwell Properties is seeking an friendly and organised Administrator to join our property management team. You will be the first point of contact for clients, providing excellent customer service while supporting day-to-day lettings operations.

The role involves answering calls and emails, updating the CRM, preparing tenancy paperwork, and occasional property visits. A flexible, hands-on approach and willingness to travel locally are valued traits.

Qualifications

• Confident communicator with good interpersonal skills.
• Strong organisational skills and attention to detail.
• Experience in customer service or administrative roles is desirable; full training provided.

Responsibilities

• Answer incoming calls and respond to emails professionally and promptly.
• Maintain and update the company CRM to ensure accurate records.
• Prepare tenancy paperwork and associated documentation to support lettings process.
• Carry out cleaning duties to keep the office presentable.
• Visit properties to conduct viewings, inspections, and valuations; local travel may be required.

Skills

Customer service

Communication

Organisation

Multitasking

Tools

CRM software

Job description

Blackwell Properties is seeking an friendly and organised Administrator to join our property management team. You will be the first point of contact for clients, providing excellent customer service while supporting day-to-day lettings operations.

The role involves answering calls and emails, updating the CRM, preparing tenancy paperwork, and occasional property visits. A flexible, hands-on approach and willingness to travel locally are valued traits.