Lettings Administrator

Career Choices Dewis Gyrfa Ltd; Salford; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Career progression opportunities

Company benefits

Job summary

Career Choices Dewis Gyrfa Ltd in Salford is seeking a proactive Lettings Administrator to be the first point of contact for customers, handling calls and emails with a focus on timely, professional support.

You will manage a portfolio of clients and properties, arrange viewings, upsell where appropriate, and keep property databases up to date while building rapport and understanding client needs.

Hybrid working and a competitive salary with bonus are on offer.

Qualifications

• Strong organisational skills and the ability to prioritise workload are essential.
• Comfortable in a sales environment with a proactive attitude.
• Experience in lettings or property is desirable but not essential.

Responsibilities

• Handle incoming calls and emails, providing timely, professional support.
• Maintain a portfolio of clients and properties on a day-to-day basis.
• Arrange property viewings and upsell where appropriate.
• Update and maintain property databases.
• Build rapport with clients and understand their needs to help them find the right property.

Skills

Strong organisational skills

Prioritisation

Customer service

Sales-oriented attitude

Tools

Property databases

Job description

Your new company You'll be joining a well-established and growing property company that places a strong focus on customer experience and service excellence.

With a supportive team culture and a commitment to continuous improvement, the business offers a positive working environment where employees are encouraged to develop and succeed.

Your new role As a Lettings Administrator, you will be the first point of contact for customers, providing timely and effective support across a range of enquiries.

You’ll handle incoming calls, emails and queries, ensuring each interaction is managed professionally and resolved efficiently.

You will have a portfolio of clients and properties that you will look after day to day, arranging viewings, upselling and updating property databases.

You will build rapport with your clients, understanding their needs and helping them find the perfect property.

What you’ll need to succeed In order to succeed, you will need strong organisational skills and the ability to prioritise your workload is essential.

You will be comfortable in a sales environment and have a proactive attitude.

Experience working within lettings or property is desirable but not essential.

What you’ll get in return In return, you will receive a competitive salary plus bonus.

• You will be entitled to lots of excellent company benefits, including hybrid working and extensive career progression.