Dynamic Business Centre Coordinator & Admin

Additional Resources; Tudhoe; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Salary of £27,500 and benefits

Job summary

Additional Resources in the United Kingdom is seeking a dedicated Business Centre Coordinator/Administrator to support day-to-day centre operations, reception, admin tasks and customer service. The role is office-based, 5 days per week, with possible 4-day 0.8 FTE for exceptional candidates, and carries a salary of £27,500 plus benefits.

You will manage front-of-house duties, maintain CRM records, handle invoicing, tenant administration and room bookings, while supporting marketing and client

Qualifications

• Experience with CRM and content management systems.
• Level 3 education or equivalent.
• Background in customer service and general administration.
• Skilled in using Microsoft Word, Excel and PowerPoint.
• Confident computer skills, including spreadsheets, word processing and other relevant software.
• Good numeracy skills.

Responsibilities

• Managing reception duties and providing a professional first point of contact for visitors, tenants and enquiries.
• Delivering a high standard of customer service across face-to-face, telephone and email communication.
• Providing accurate administrative support, including maintaining CRM records and preparing reports.
• Raising and issuing invoices as required.
• Supporting tenant administration, including onboarding, renewals, offboarding and lease-related documentation.
• Opening and securing the premises and individual units when required.
• Monitoring general building requirements, including cleanliness, stock levels and supplies.
• Coordinating meeting room bookings, including room preparation and refreshments.
• Supporting centre marketing activities such as newsletters, social media and tenant events.
• Handling initial enquiries and directing clients towards relevant services and support.
• Monitoring services and liaising with clients to obtain supporting information where necessary.
• Maintaining accurate client records, statistics and monitoring information.

Skills

Customer service

Administration

CRM experience

Numeracy skills

MS Office skills

Education

Level 3 education

Tools

Microsoft Word

Microsoft Excel

PowerPoint

CRM software

Content management systems

Job description

Additional Resources in the United Kingdom is seeking a dedicated Business Centre Coordinator/Administrator to support day-to-day centre operations, reception, admin tasks and customer service. The role is office-based, 5 days per week, with possible 4-day 0.8 FTE for exceptional candidates, and carries a salary of £27,500 plus benefits.

You will manage front-of-house duties, maintain CRM records, handle invoicing, tenant administration and room bookings, while supporting marketing and client