Dynamic Centre Operations & Admin Coordinator

Additional Resources; England; On-site; GBP 23,000 - 32,000; Full time

Job summary

Additional Resources in the United Kingdom is seeking a Business Centre Coordinator / Administrator to oversee reception, administration, facilities coordination and customer service within a busy business centre.

You will manage CRM records, assist with invoicing and support tenant onboarding/renewals, while coordinating meeting rooms and assisting marketing activities. The role is office-based, five days a week with a possible 4-day 0.8 FTE arrangement for exceptional candidates.

Qualifications

• CRM experience and ability to manage customer records and reports.
• Proven background in customer service and general administration.
• Proficient with MS Word, Excel and PowerPoint; confident with office software.

Responsibilities

• Manage reception duties and provide a professional first point of contact for visitors, tenants and enquiries.
• Deliver high-quality customer service across face-to-face, phone and email channels.
• Provide accurate administrative support including CRM records and reporting.
• Raising and issuing invoices as required.
• Support tenant administration: onboarding, renewals and lease documentation.
• Open/secure premises and individual units as needed.
• Monitor building requirements, cleanliness, stock and supplies.
• Coordinate meeting room bookings including prep and refreshments.
• Assist centre marketing activities (newsletters, social media, tenant events).
• Handle initial enquiries and direct clients to services.
• Maintain accurate client records, statistics and monitoring information.

Skills

CRM experience

Customer service

Numeracy

MS Office

Education

Level 3 education or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Xero

Eventbrite

Cademy

DocuSign

Job description

Additional Resources in the United Kingdom is seeking a Business Centre Coordinator / Administrator to oversee reception, administration, facilities coordination and customer service within a busy business centre.

You will manage CRM records, assist with invoicing and support tenant onboarding/renewals, while coordinating meeting rooms and assisting marketing activities. The role is office-based, five days a week with a possible 4-day 0.8 FTE arrangement for exceptional candidates.