DV Cleared 2nd Line Systems Administrator for Secure Infra

Experis (Austria); Basingstoke; On-site; GBP 69,000 - 90,000; Full time

Job summary

Experis is seeking a DV Cleared 2nd Line System Administrator for a contract role in Basingstoke. You will monitor systems, manage incidents, and resolve 2nd-line tickets while maintaining stringent security and service levels.

You will work in a small engineering team on a government account, handling Windows infrastructure, VMware environments, and scripted tasks. DV clearance is required.

Qualifications

• Strong incident and request management mindset.
• Proactive, organised working style with customer-service focus.
• Experience in secure or highly regulated environments (DV clearance required).
• Familiarity with event management tooling (SCOM / SolarWinds).
• Knowledge of VMware vCenter and Windows infrastructure support.

Responsibilities

• Monitor systems using event management tooling and respond to incidents through the incident process.
• Triage, investigate and resolve 2nd-line tickets within SLAs, maintain ticket hygiene and documentation.
• Escalate appropriately via the service management team when issues need further support.
• Contribute to knowledge articles and SOPs, supporting continuous improvement and shift-left thinking.
• Apply logical troubleshooting in a changing, customer-facing environment.
• Support change/release and security processes to maintain operational integrity.
• Where needed, support Windows-focused infrastructure tasks across VMware-hosted environments.

Skills

Incident management

Ticketing

DV clearance

Windows

VMware

PowerShell

Tools

SCOM

SolarWinds

Job description

Experis is seeking a DV Cleared 2nd Line System Administrator for a contract role in Basingstoke. You will monitor systems, manage incidents, and resolve 2nd-line tickets while maintaining stringent security and service levels.

You will work in a small engineering team on a government account, handling Windows infrastructure, VMware environments, and scripted tasks. DV clearance is required.