2nd Line IT Engineer - Flexible Hours | DV Clearance

Leidos; Brampton; Sur place; GBP 37 000 - 46 000; Plein temps

Avantages offerts par ce poste

Pension Scheme

Private Medical Insurance

33 days annual leave

Flexible benefits

Flexi-Time

Résumé du poste

Leidos UK is seeking a 2nd Line Engineer to provide fault rectification, incident support and CSI across critical IT systems. You will perform reactive and proactive maintenance, complex troubleshooting, and ensure SLA/KPI adherence in a high-availability environment.

Key capabilities include Windows Server 2008–2022, VMware/Hyper-V, SCCM/SCOM, PowerShell, Active Directory and 2FA, with strong communication and documentation skills. UK work location: Huntingdon, with DV clearance preferred.

Qualifications

• Must-have skills in fault rectification and incident resolution.
• Experience with Windows Server environments and virtualization.
• Proficient in SCCM/SCOM, PowerShell and ITIL-based processes.
• Strong communication and technical documentation abilities.
• DV Developed Vetting clearance is advantageous.

Responsabilités

• SD+ ticket resolutions and incident management.
• Perform maintenance and periodic maintenance tasks.
• Patch systems using WSUS and SCCM across domains.
• Document configuration changes and record work in SD+.
• Assist in infrastructure deployments and project work.
• Collaborate with resolver groups and vendors for root cause analysis.

Connaissances

Servers

Storage

Printers & Plotters

Virtualization

Windows Server

Linux

Networking TCP/IP

Microsoft stack

Scripting

ITIL

2FA knowledge

Troubleshooting

Documentation

Communication

DV clearance

Outils

VMware

Hyper-V

SCCM

SCOM

SharePoint

MS SQL

PowerShell

AD/GPO

SAN storage

WSUS

Description du poste

Leidos UK is seeking a 2nd Line Engineer to provide fault rectification, incident support and CSI across critical IT systems. You will perform reactive and proactive maintenance, complex troubleshooting, and ensure SLA/KPI adherence in a high-availability environment.

Key capabilities include Windows Server 2008–2022, VMware/Hyper-V, SCCM/SCOM, PowerShell, Active Directory and 2FA, with strong communication and documentation skills. UK work location: Huntingdon, with DV clearance preferred.