Duty Manager - Retail Leader (Flexible Hours)

Blakemore Trade Partners; United Kingdom; Remote; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Cycle to work scheme

Staff discount

Pension scheme

Life Insurance

Wellbeing support

Bonus scheme

Job summary

A.F. Blakemore & Son Ltd in Bala is seeking a Duty Manager to lead and motivate the store team, ensuring excellent customer service and overseeing operations during shifts at the Bala SPAR. The role requires prior supervisory experience in food retail and a proactive management style.

The position offers 16 hours per week with a £13.75 hourly rate, bonus potential, and a comprehensive benefits package. Applicants should be able to cover shifts Monday–Friday, with a formal closing date of 26

Qualifications

• Previous management or supervisor experience within a food retail or similar fast-paced operation.
• Committed to achieving and sustaining exceptional customer service standards.
• Able to plan, organise and prioritise effectively.
• Ability to communicate and influence at all levels.
• Able to take appropriate action and make decisions.
• Committed to promoting collaborative working.
• Enthusiastic and flexible with a positive attitude.
• Committed to developing own skills and apply learning to improve own performance.

Responsibilities

• Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
• Assisting the Store Manager to deliver all store operations, objectives and KPI’s.
• Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
• Carrying out performance management/absence management as appropriate.
• Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
• Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues.
• Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
• Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community.
• Adhering to all company policies and procedures and processes.

Skills

Leadership experience

Supervisory experience

Customer service

Communication skills

Organisational skills

Decision making

Team motivation

Job description

A.F. Blakemore & Son Ltd in Bala is seeking a Duty Manager to lead and motivate the store team, ensuring excellent customer service and overseeing operations during shifts at the Bala SPAR. The role requires prior supervisory experience in food retail and a proactive management style.

The position offers 16 hours per week with a £13.75 hourly rate, bonus potential, and a comprehensive benefits package. Applicants should be able to cover shifts Monday–Friday, with a formal closing date of 26