Duty Manager: Flexible Hours, Bonus & Perks

Blakemore Trade Partners; Amlwch; Remote; GBP 12,000 - 29,000; Full time

Benefits offered by this job

Holiday and parental leave

Cycle to work

Staff discounts

Pension scheme

Life insurance

Wellbeing support

Early pay access

Long service awards

Job summary

A.F. Blakemore & Son Ltd’s Amlwch SPAR store is seeking a Duty Manager to lead a team across varied shifts from 7am to 11pm. You’ll support the Store Manager and help drive sales and excellent customer service in a fast-paced environment.

This permanent role offers minimum 16 hours per week with a base pay of £13.75 per hour plus bonus and a comprehensive benefits package. You’ll join a long-standing, community-focused retailer with opportunities to develop within a large UK business.

Qualifications

• Previous management or supervisor experience within a food retail or similar fast-paced operation.
• Committed to achieving and sustaining exceptional customer service standards.
• Able to plan, organise and prioritise effectively.
• Ability to communicate and influence at all levels.
• Able to take appropriate action and make decisions.
• Committed to promoting collaborative working.
• Enthusiastic and flexible with a positive attitude.
• Committed to developing own skills and apply learning to improve own performance.

Responsibilities

• Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
• Assisting the Store Manager to deliver all store operations, objectives and KPI’s.
• Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
• Carrying out performance management/absence management as appropriate.
• Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
• Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues.
• Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
• Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community.
• Adhering to all company policies and procedures and processes.

Skills

Management experience

Customer service

Planning & organisation

Communication

Decision making

Collaborative work

Positive attitude

Skill development

Job description

A.F. Blakemore & Son Ltd’s Amlwch SPAR store is seeking a Duty Manager to lead a team across varied shifts from 7am to 11pm. You’ll support the Store Manager and help drive sales and excellent customer service in a fast-paced environment.

This permanent role offers minimum 16 hours per week with a base pay of £13.75 per hour plus bonus and a comprehensive benefits package. You’ll join a long-standing, community-focused retailer with opportunities to develop within a large UK business.