Duty Manager — Lead a High-Volume Store, Flexible Hours

Blakemore Trade Partners; Shrewsbury; À distance; GBP 16 000 - 22 000; Plein temps

Avantages offerts par ce poste

Bonus scheme

Pension scheme

Staff discount

Cycle to work

Life Insurance

Résumé du poste

A.F. Blakemore & Son Ltd. is seeking a Duty Manager for the Monkmoor SPAR store. You will support the Store Manager, oversee store operations during shifts, coach staff, ensure safety and high standards of customer service in a busy retail environment.

Join a well-established, people-focused business with a comprehensive benefits package and opportunities for development within a large UK group.

Qualifications

• Previous management or supervisor experience within a food retail or similar fast-paced operation.
• Committed to achieving and sustaining exceptional customer service standards.
• Able to plan, organise and prioritise effectively.
• Ability to communicate and influence at all levels.
• Able to take appropriate action and make decisions.
• Committed to promoting collaborative working.
• Enthusiastic and flexible with a positive attitude.
• Committed to developing own skills and apply learning to improve own performance.

Responsabilités

• Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
• Assisting the Store Manager to deliver all store operations, objectives and KPI’s.
• Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
• Carrying out performance management/absence management as appropriate.
• Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
• Carrying out cash reconciliations, voids and refunds and other 'management' tasks for till colleagues.
• Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
• Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community.
• Adhering to all company policies and procedures and processes.

Connaissances

Retail management

Customer service

Planning

Communication

Decision making

Team coaching

Collaborative

Flexible

Positive attitude

Description du poste

A.F. Blakemore & Son Ltd. is seeking a Duty Manager for the Monkmoor SPAR store. You will support the Store Manager, oversee store operations during shifts, coach staff, ensure safety and high standards of customer service in a busy retail environment.

Join a well-established, people-focused business with a comprehensive benefits package and opportunities for development within a large UK group.