Duty Manager — Lead Frontline Hotel Teams & Growth

Premier-Inn

Aberystwyth

Sur place

GBP 21 000 - 25 000

Plein temps

Il y a 8 jours

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Avantages offerts par ce poste

Permanent contract with guaranteed hrs
Full training and support
Clear career path with progression
Whitbread Benefits Card
Company pension and Save As You Earn
Discounts on shopping, travel, cinema,
more

Résumé du poste

Premier Inn Aberystwyth is seeking a Duty Manager to help run the hotel on shift, leading your team across reception, housekeeping and the restaurant to deliver great guest experiences.

You'll lead from the floor, give pre-shift briefings, coach colleagues and resolve issues to keep operations smooth and guests safe. This permanent role offers 32 hours per week over 4 days, full training, and a clear path to management.

Qualifications

  • Experience leading teams in busy customer-facing environments.
  • Ability to supervise across multiple hotel departments.
  • Willingness to work evenings, weekends and holidays.

Responsabilités

  • Lead shifts across reception, housekeeping and restaurant.
  • Provide clear pre-shift briefings and coach team members.
  • Assist guests with questions and resolve issues promptly.
  • Collaborate with Hotel Manager and leadership team to run the hotel smoothly.
  • Ensure guest safety and high service standards during busy periods.

Connaissances

People leadership
Guest service
Team coaching
Decision making
Handling pressure

Description du poste

Premier Inn Aberystwyth is seeking a Duty Manager to help run the hotel on shift, leading your team across reception, housekeeping and the restaurant to deliver great guest experiences.

You'll lead from the floor, give pre-shift briefings, coach colleagues and resolve issues to keep operations smooth and guests safe. This permanent role offers 32 hours per week over 4 days, full training, and a clear path to management.

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