Duty Manager: Lead Front Desk & Team — Grow to Hotel Manager

Premier-Inn; High Wycombe; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Pension scheme

Save As You Earn

Discounts on shopping travel cinema

Job summary

Premier Inn in High Wycombe is seeking a Duty Manager to lead shifts, support reception, housekeeping and the restaurant, ensuring guests have a great stay and the team has what it needs. You’ll work on the floor, lead by example and coordinate with managers to keep the hotel running smoothly.

This fixed-term role offers guaranteed hours and opportunities to progress within Premier Inn as you gain hands-on leadership experience across departments.

Qualifications

• You’ll be confident making decisions and helping guests.
• You’ll enjoy helping people and leading by example.
• You’ll stay calm when things get busy and maintain service quality.

Responsibilities

• Lead shifts across the hotel and deliver clear pre-shift briefings.
• Coach team members throughout the day.
• Help guests with questions and sort out problems.
• Jump in to support different teams, from reception to restaurant.
• Spot issues early and put them right.
• Help keep guests safe and the hotel running smoothly.
• Work closely with the Hotel Manager and wider leadership team.

Skills

Leadership

Team management

Customer service

Decision making

Calm under pressure

Job description

Premier Inn in High Wycombe is seeking a Duty Manager to lead shifts, support reception, housekeeping and the restaurant, ensuring guests have a great stay and the team has what it needs. You’ll work on the floor, lead by example and coordinate with managers to keep the hotel running smoothly.

This fixed-term role offers guaranteed hours and opportunities to progress within Premier Inn as you gain hands-on leadership experience across departments.