Duty Manager – Lead in Fast-Paced Retail

Blakemore Trade Partners; United Kingdom; Remote; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Holiday pay

Maternity pay

Paternity pay

Cycle to work

Staff discount

Company pension

Life cover

Wellbeing support

Long service awards

Job summary

A.F. Blakemore & Son Ltd is seeking a Duty Manager for the Barnby Dun SPAR store. Reporting to the Store Manager, you will help drive success, lead a team across shifts, and ensure superb customer service and store standards.

You'll oversee operations during Duty Manager hours, support KPI delivery, and promote community engagement while upholding company policies and safety standards. A flexible, customer-focused leader will thrive in this busy retail environment.

Qualifications

• Previous management or supervisor experience within a food retail or similar fast-paced operation.
• Committed to achieving and sustaining exceptional customer service standards.
• Able to plan, organise and prioritise effectively.
• Ability to communicate and influence at all levels.
• Able to take appropriate action and make decisions.
• Committed to promoting collaborative working.
• Enthusiastic and flexible with a positive attitude.
• Committed to developing own skills and apply learning to improve own performance.

Responsibilities

• Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
• Assisting the Store Manager to deliver all store operations, objectives and KPI’s
• Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
• Carrying out performance management/absence management as appropriate
• Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
• Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues
• Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
• Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community
• Adhering to all company policies and procedures and processes

Skills

Management experience

Customer service

Communication

Team leadership

Decision making

Flexibility

People development

Job description

A.F. Blakemore & Son Ltd is seeking a Duty Manager for the Barnby Dun SPAR store. Reporting to the Store Manager, you will help drive success, lead a team across shifts, and ensure superb customer service and store standards.

You'll oversee operations during Duty Manager hours, support KPI delivery, and promote community engagement while upholding company policies and safety standards. A flexible, customer-focused leader will thrive in this busy retail environment.