Duty Manager — Lead a Busy Hotel Team (Permanent)

Whitbread PLC; Salisbury; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Whitbread Benefits Card – up to 60%‌%s

Company pension

Save As You Earn scheme

Discounts on shopping, travel, cinema,

Job summary

Whitbread PLC‑owned Premier Inn is hiring a Duty Manager in Salisbury. You’ll lead shifts, support reception, housekeeping and restaurant teams, and ensure guests have a smooth stay. The role emphasizes hands-on leadership, problem solving, and staying calm under pressure during busy periods.

Permanent contract with guaranteed hours, full training and clear progression opportunities are provided. Evening and weekend shifts are included, with pay up to £13.86 per hour.

Qualifications

• Experience leading teams in busy customer-facing environments.
• Proven ability to coach and develop team members.
• Strong communication and problem-solving skills.

Responsibilities

• Lead shifts across the hotel and deliver clear pre-shift briefings.
• Support and coach team members throughout the day.
• Help guests with questions and sort out problems.
• Work across reception, housekeeping and restaurant to ensure a great stay.

Skills

Team leadership

Customer service

Communication

Problem solving

Job description

Whitbread PLC‑owned Premier Inn is hiring a Duty Manager in Salisbury. You’ll lead shifts, support reception, housekeeping and restaurant teams, and ensure guests have a smooth stay. The role emphasizes hands-on leadership, problem solving, and staying calm under pressure during busy periods.

Permanent contract with guaranteed hours, full training and clear progression opportunities are provided. Evening and weekend shifts are included, with pay up to £13.86 per hour.