Duty Manager - Lead a Busy Hotel Team (Guaranteed Hours)

Whitbread PLC; Southgate; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Whitbread Benefits Card

Company pension

Save As You Earn scheme

Discounts on travel and shopping

Job summary

Whitbread PLC's London Southgate Premier Inn is seeking a Duty Manager to supervise shifts, assist guests and keep the hotel operating smoothly. This 24-hour-per-week, fixed-term role offers hands-on leadership across reception, housekeeping and the restaurant.

You will coach team members, resolve guest queries, and respond quickly to busy periods. If you thrive under pressure and seek a clear path toward hotel management, this is a practical stepping stone with training and benefits.

Qualifications

• Experience leading teams in busy customer-facing environments.
• Ability to coach colleagues and deliver clear briefings.
• Comfort with handling guest inquiries and resolving issues.
• Willingness to work evenings, weekends and varied shifts.

Responsibilities

• Lead hotel shifts across reception, housekeeping and restaurant.
• Provide frontline support to guests and supervise teams.
• Ensure safety and smooth operation during busy periods.

Skills

Team leadership

Customer service

Decision making

Calm under pressure

Coaching

Job description

Whitbread PLC's London Southgate Premier Inn is seeking a Duty Manager to supervise shifts, assist guests and keep the hotel operating smoothly. This 24-hour-per-week, fixed-term role offers hands-on leadership across reception, housekeeping and the restaurant.

You will coach team members, resolve guest queries, and respond quickly to busy periods. If you thrive under pressure and seek a clear path toward hotel management, this is a practical stepping stone with training and benefits.