Duty Manager - Lead Shifts & Guest Experience (16h/wk)

Whitbread PLC; Newbury; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Company pension

Save As You Earn

Discounts on shopping

Job summary

Whitbread PLC's Premier Inn in Newbury is recruiting a Duty Manager for 16 hours per week, paying up to £13.86 per hour. The role centers on leading shifts and guiding the team across front-of-house, housekeeping and restaurant operations to ensure guest satisfaction.

You'll spend time on the floor, delivering pre-shift briefings, coaching colleagues, resolving guest queries, and stepping in to support different departments as needed. This is a pathway toward hotel management.

Responsibilities

• Lead shifts across the hotel and deliver clear pre-shift briefings
• Coach and support team members throughout the day
• Help guests with questions and resolve issues
• Support multiple departments from reception to restaurant
• Spot issues early and correct them
• Keep guests safe and the hotel running smoothly
• Work closely with the Hotel Manager and leadership team
• Be proactive on the floor to help the team as needed

Job description

Whitbread PLC's Premier Inn in Newbury is recruiting a Duty Manager for 16 hours per week, paying up to £13.86 per hour. The role centers on leading shifts and guiding the team across front-of-house, housekeeping and restaurant operations to ensure guest satisfaction.

You'll spend time on the floor, delivering pre-shift briefings, coaching colleagues, resolving guest queries, and stepping in to support different departments as needed. This is a pathway toward hotel management.