Duty Manager: Guest Experience & Team Leadership

Burlington Hotel; Ullapool; On-site; GBP 25,000 - 30,000; Full time

Job summary

A hotel in Scotland is seeking a passionate Duty Manager to oversee daily operations and ensure high service standards. The ideal candidate will have at least a year of experience in a similar role, demonstrating exceptional hospitality and leadership skills. This position offers opportunities for personal development and competitive salaries. Join a supportive and inclusive team where you can take pride in your work and contribute to a thriving hotel environment.

Benefits

Competitive salary

Discounted hotel stays

Opportunities for personal development

Qualifications

• At least one year of experience in a similar position.
• Ability to deliver exceptional service to guests.
• Passionate about hospitality and open to learning.

Responsibilities

• Ensure smooth running of the hotel and compliance with set standards.
• Create an employee motivation-friendly environment.
• Maximise sales through staff encouragement to upsell.
• Control stocks, operational costs, and expenditure.

Skills

Hospitality service

Team leadership

Reliability

Sales enhancement

Job description

A hotel in Scotland is seeking a passionate Duty Manager to oversee daily operations and ensure high service standards. The ideal candidate will have at least a year of experience in a similar role, demonstrating exceptional hospitality and leadership skills. This position offers opportunities for personal development and competitive salaries. Join a supportive and inclusive team where you can take pride in your work and contribute to a thriving hotel environment.