Duty Manager – Flexible Hours | Guest Experience Leader

Lane-7; Milton Keynes; Presencial; GBP 15.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

28 days holiday per year

Free bowling and activities for you

25% off food and drink

Team social calendar

Join Monday bowling club

Annual team awards party

Wellbeing app access

Cycle2Work scheme

Refer a friend scheme

Descripción de la vacante

Lane7 in Milton Keynes is seeking a Duty Manager to lead guest experiences and supervise front-of-house teams. You’ll check guests in, help create signature cocktails, and ensure smooth operations across a vibrant activity venue.

The role requires an energetic, creative leader with at least 2 years of supervisory or management experience in hospitality or leisure. You’ll work 10–30 hours per week with flexible shifts and must be able to commute to the venue.

Formación

• Energetic, infectious personality to deliver guest experiences.
• Creative and passionate with a can-do attitude for great service.
• Flexible with shifts and able to commute to the venue.
• Minimum 2 years supervisor/management experience in hospitality or leisure.

Responsabilidades

• Ensure guest journey is immaculate from start to finish.
• Check-in guests, build cocktails, or clear tables as needed.
• Maintain an immersive guest experience.
• Represent Lane7 brand with enthusiasm and integrity.
• Ensure teams follow health, safety and food policies.
• Respond to complaints within set parameters or escalate to GM.
• Work with management to report and resolve maintenance issues.
• Lead shifts and brief the team before each shift.
• Maintain knowledge of all F&B offerings and brand guidelines.

Conocimientos

Energetic personality

Creative and passionate

Flexible shifts

2+ years management experience

Descripción del empleo

Lane7 in Milton Keynes is seeking a Duty Manager to lead guest experiences and supervise front-of-house teams. You’ll check guests in, help create signature cocktails, and ensure smooth operations across a vibrant activity venue.

The role requires an energetic, creative leader with at least 2 years of supervisory or management experience in hospitality or leisure. You’ll work 10–30 hours per week with flexible shifts and must be able to commute to the venue.