Assistant Manager: Lead a Dynamic Leisure Venue

Lane7; Milton Keynes; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

28 days holiday per year

Pension contribution

Free bowling and activities for you &

25% off food & drink

Team social activities

Annual team awards

Cycle2Work scheme

Refer a friend scheme

Job summary

Lane7 MK is recruiting an Assistant Manager to drive performance, culture and guest experience across a large venue. You’ll lead from the front, set standards and build a strong leadership team while delivering exceptional service across multiple revenue streams.

You’ll shape the shift patterns, uphold standards, and mentor staff to ensure memorable guest experiences from arrival to departure.

Qualifications

• Experience in leisure, hospitality or F&B sectors.
• Ability to lead by example and supervise a team.
• Inspire and motivate the team to deliver outstanding guest experiences.
• Excellent communication skills in person and over a smile.
• Positive, can-do and problem-solving attitude.
• Ability to create a sense of fun for guests and staff.

Responsibilities

• Ensure positive guest service in all areas and resolve issues with the Deputy/GM as needed.
• Manage shifts to cover the entire venue.
• Adhere to company standards to increase sales and manage costs across beverage, supply and labour.
• Participate in all areas of operation including gaming, food, beverage, events, sport and labour.
• Create a team-focused environment with a professional and motivating atmosphere.

Skills

Management experience

Team leadership

Communication

Problem solving

Positive attitude

Guest service

Job description

Lane7 MK is recruiting an Assistant Manager to drive performance, culture and guest experience across a large venue. You’ll lead from the front, set standards and build a strong leadership team while delivering exceptional service across multiple revenue streams.

You’ll shape the shift patterns, uphold standards, and mentor staff to ensure memorable guest experiences from arrival to departure.