Duty Manager

Leisure Focus; Windsor; On-site; GBP 30,000; Full time

Job summary

An exciting opportunity awaits as a Duty Manager at a vibrant leisure center, where you will play a key role in shaping the community's leisure experience. This position offers the chance to influence the direction and success of the center while ensuring excellent customer service and safety standards. As a leader, you will manage operations, train staff, and engage with the local community, all within a supportive and inclusive environment. Join a dedicated team passionate about promoting health and well-being, and help create a welcoming space for everyone. If you're ready to make a difference, this role is perfect for you.

Benefits

Bereavement leave

Canteen

Company events

Company pension

Cycle to work scheme

Discounted or free food

Employee discount

Employee mentoring programme

Free parking

Gym membership

Qualifications

• Previous knowledge of the leisure industry is essential.
• Experience working in a busy leisure facility is required.

Responsibilities

• Oversee day-to-day operations of the leisure center.
• Ensure health and safety compliance and excellent customer care.
• Lead and train recreation staff effectively.

Skills

Communication Skills

Customer Service

Flexibility

Health and Safety Knowledge

Management Skills

Job description

This is such an exciting opportunity for the right person to have a strong influence on the culture, direction and success of the Windsor leisure center and on our overall business. Leisure Focus has ambitious plans and is looking at innovative ways to engage the local community through the leisure offer.

More about the role

Leisure Focus is recruiting for the position of Duty Manager at Windsor Leisure Centre. Reporting to the General Manager, the successful candidate will be responsible for:

• Day to day operation of the center including
• Health and safety
• Customer care
• Financial procedures
• Leading, managing and training recreation staff.

Each Duty Manager post is subject to its own agreed responsibilities.

More about you

• The successful candidate should have previous knowledge of the leisure industry and experience of working in a busy leisure facility. Excellent communication skills, flexibility and a commitment to customer service are essential. Successful applicants will be provided with full training in all aspects of this role.
• You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.

DBS

The position of Duty Manager is classified as a regulated post and therefore requires a DBS Disclosure.

About us

Leisure Focus is a not for profit Charitable incorporated organisation (CIO). It has been established to work with local communities; supporting clubs, organisations and individuals to achieve their sporting and lifestyle goals. We manage each facility in a responsible way, to ensure each customer has the opportunity to access activities regardless of their race, sex, age, religion, and financial circumstances, physical or mental ability.

Our Values ( FACE)

In every role, across every site, our colleagues are the 'face' of Leisure Focus. Together, we:

• Focus on the Customer
• Approach everything systematically
• Collaborate to achieve
• Exceed expectation

There are many great things about Leisure Focus. One of our strengths is that people come together from different cultures, perspectives, and experiences. We are world-class fitness experts, ensuring we at Leisure Focus have a culture where everyone is welcome. Our team members are at the heart of what we do and it’s why we’re here. We are proud to have a global inclusive workforce, with team members from all backgrounds and cultures. We are a disability confident employer, who is committed to inclusion and diversity in the workplace.

Job Types

Full-time, Permanent

Pay

Up to £30,000.00 per year

Benefits:

• Bereavement leave
• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Employee mentoring programme
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site gym
• On-site parking
• Referral programme
• Sick pay
• Store discount
• Transport links