Duty Manager

Premier Marinas Ltd; Sarisbury; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary and pension

24/7 online GP

Private Medical Cover

Free onsite parking

33 days annual leave

Training and development

Job summary

Premier Marinas Ltd seeks a Duty Manager to be based at Universal Marina. You will lead a team, ensure safe, efficient operations, and uphold first-class customer service standards. The role includes a rotating Duty Manager schedule, with weekend work and on-call duties for emergencies.

We offer competitive salary and pension, private medical cover, parking, and 33 days of annual leave. Training via our online academy is provided to support development.

Qualifications

• Proven track record leading and coaching a team.
• Ability to delegate and communicate with diverse stakeholders.
• Experience with Environmental and Health & Safety management.

Responsibilities

• Assist the Marina Manager to run the site efficiently and safely.
• Maintain and develop high standards of customer service and facilities.
• Rotate duties as Duty Manager as scheduled.
• Promote and maximise marina profitability across income streams.
• Develop staff progression and communicate business changes.
• Build strong relationships with onsite tenants.

Skills

Team leadership

Coaching

Mentoring

Delegation

Stakeholder communication

Health & Safety

Environmental management

Job description

Premier Marinas is seeking to appoint a Duty Manager to be based at our Universal Marina.

We are looking for an individual to be an ambassador of first-class customer service delivery, to be able to lead a team and show balanced decision making and problem-solving abilities. This is a great opportunity to join a dedicated team at this busy site on the idyllic River Hamble.

The role of a Duty Manager is to:

• Assist the Marina Manager to manage the site in an efficient and safe manner in accordance with the company's mission statement.
• Ensure the highest standards of customer service and facilities are not only maintained but also developed as required by the company.
• Perform the role of 'Duty Manager' on an agreed rotation basis.
• Promote and maximise the utilisation within the marina, ensuring and developing profitability from all income streams.
• Develop staff progression and communicate business changes.
• Develop key relationships with onsite tenants.

The successful applicant should be able to demonstrate:

• A proven track record of leading, coaching and mentoring a team.
• The ability to delegate appropriately and to communicate effectively with different stakeholders.
• Experience of Environmental and Health & Safety management.

Previous experience in a similar role is essential for this busy role.

The role will require flexibility with varying start and finish times during busy periods and will include weekend working and bank/public holidays as part of a shift rota. The role entails an 'on call' out of hour's rota and the successful candidate must be able to attend the marina in the event of an emergency on their duty week.

• competitive salary and pension
• 24/7 access to an online GP
• Private Medical Cover
• free onsite parking
• annual leave equivalent to 33 days
• other benefits
• training and development opportunities delivered through our dedicated online academy

At Premier Marinas, we believe diversity makes us stronger. We treat all applicants equally and with respect, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Note: Proof of eligibility to work in the UK on start of contract will be required. Our Applicant Privacy Notice is available on our website.

Closing date for applications is Friday 30th October 2026 although we reserve the right appoint prior to the closing date. Successful applicants will be contacted within 2 weeks of that date.