Marina Coordinator

Marine Resources Limited; Greater London; On-site; GBP 42,000 - 62,000; Full time

Job summary

Marine Resources Limited is seeking a hands-on Marina Coordinator to lead the safe, compliant day-to-day operation of a busy marina. The role blends facilities management, maintenance coordination, customer service and commercial responsibility to deliver excellent site experiences.

You will oversee health & safety, contractor management and maintenance programmes while ensuring presentation and compliance standards are met.

Qualifications

• Experience in facilities, estate, site, marina or operational management.
• Strong practical maintenance skills and ability to carry out general repairs and site upkeep.
• Knowledge of health & safety legislation, compliance procedures and risk assessments.
• Experience managing contractors and planned maintenance programmes.
• Excellent customer service and communication skills.
• Strong administrative and organisational abilities.
• Commercial awareness with a focus on customer satisfaction and occupancy management.
• Hands-on approach and willingness to work outdoors as required.

Responsibilities

• Managing health & safety, compliance and risk management across the site.
• Undertaking and coordinating maintenance, repairs and preventative maintenance programmes.
• Overseeing contractors and specialist service providers.
• Managing the upkeep and presentation of buildings, pontoons, grounds and customer facilities.
• Acting as the primary point of contact for berth holders, visitors and commercial tenants.
• Managing occupancy levels, customer enquiries and berth allocations.
• Monitoring site security systems and responding to operational issues.
• Maintaining accurate operational, compliance and financial records.
• Producing regular reports on occupancy, maintenance activity and site performance.
• Ensuring facilities remain clean, safe and welcoming at all times.

Skills

Facilities management

Maintenance skills

Health & Safety

Contractor management

Job description

Are you a hands-on facilities, estate or operations professional looking for a varied role in a unique waterside environment? Our client is seeking an experienced Marina Coordinator to take responsibility for the safe, compliant and efficient day-to-day operation of a busy marina. This is a diverse role that combines facilities management, maintenance coordination, customer service and commercial responsibility, making it ideal for someone who enjoys being both operational and hands-on. The Role As Marina & Facilities Manager, you will oversee all aspects of site operations, ensuring the highest standards of safety, presentation, compliance and customer experience are maintained.

Key responsibilities include:

• Managing health & safety, compliance and risk management across the site.
• Undertaking and coordinating maintenance, repairs and preventative maintenance programmes.
• Overseeing contractors and specialist service providers.
• Managing the upkeep and presentation of buildings, pontoons, grounds and customer facilities.
• Acting as the primary point of contact for berth holders, visitors and commercial tenants.
• Managing occupancy levels, customer enquiries and berth allocations.
• Monitoring site security systems and responding to operational issues.
• Maintaining accurate operational, compliance and financial records.
• Producing regular reports on occupancy, maintenance activity and site performance.
• Ensuring facilities remain clean, safe and welcoming at all times.

About You

• Experience in facilities, estate, site, marina or operational management.
• Strong practical maintenance skills and the ability to carry out general repairs and site upkeep.
• Knowledge of health & safety legislation, compliance procedures and risk assessments.
• Experience managing contractors and planned maintenance programmes.
• Excellent customer service and communication skills.
• Strong administrative and organisational abilities.
• Commercial awareness with a focus on customer satisfaction and occupancy management.
• A hands-on approach and willingness to work outdoors as required.

Experience within a marina, marine, waterways, leisure, property or commercial facilities environment would be highly advantageous.

The Opportunity

The Opportunity This is an excellent opportunity to join a well-established organisation in a role offering significant autonomy and variety. You'll play a key part in maintaining high operational standards while helping to deliver an exceptional experience for customers and site users.