Duty Manager

SSP UK & Ireland; Glasgow; In loco; GBP 19.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted parking

Discounted meals

Employee discounts

Family discount app

Training programs

Health & wellbeing

Descrizione del lavoro

SSP UK & Ireland is seeking a Duty Manager for the Bird & Signet Bar & Kitchen at Glasgow Airport. The role involves opening, closing, and daily operations with a focus on delivering great service on shifts from 2:30am to midnight, across 2–3 days per week, with flexible weekday, weekend, and holiday coverage.

Earn £13.75 per hour, plus an extra £1.50 per hour for hours between midnight and 6am, bringing the top rate to £15.25 per hour.

Competenze

• Hospitality leadership experience is a plus.
• Excellent customer service and guest relations skills.
• Ability to manage busy shifts and keep energy positive.

Mansioni

• Open/close duties and handle daily operations.
• Lead and motivate your team during busy shifts.
• Provide outstanding customer service and resolve issues promptly.
• Monitor unit performance and drive improvements.

Conoscenze

Team leadership

Customer service

Shift management

Hospitality experience

Descrizione del lavoro

About The Role

DUTY MANAGER - BIRD & SIGNET BAR & KITCHEN, Glasgow Airport

Pay Rate

£13.75 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.25 per hour.

Shift Pattern

Full-Time permanent opportunities (30+ hrs)

Shifts between 2:30am and midnight, any 5 shifts out of 7.

Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Bar Supervisor where the energy’s high and the vibe is friendly! SSP serves thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!

About You

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Bar Supervisor role has got your name on it!
• Due to some responsibilities within the Bar Supervisorrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in a busy Hospitality or Retail environment is ideal!

As a Duty Manager We Will Offer You

• Discounted Parking whilst on shift - £2.50 per week
• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.