Duty Manager

SSP; Paisley; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Discounted parking

Discounted meals

Employee discounts

Friends and family discount app

Award-winning training & development

Job summary

SSP is seeking a Duty Manager for the Bird & Signet Bar & Kitchen at Glasgow Airport. You will oversee opening, closing and daily operations with a proactive problem-solving approach, while guiding a team through high-energy shifts and maintaining an upbeat atmosphere.

You’ll champion customer service excellence, act as the main point of contact for staff and guests, and strive for continuous improvements in unit performance across a busy hospitality environment.

Qualifications

• Must be 18 years or older to perform certain tasks or work on shifts.

Responsibilities

• Open, close, and daily operations; solve problems on the fly.
• Lead your team through busy shifts, keeping energy high and atmosphere positive.
• Inspire your team to deliver great customer service and be the go-to for queries.

Skills

Team leadership

People management

Customer service

Job description

DUTY MANAGER - BIRD & SIGNET BAR & KITCHEN, Glasgow Airport

Pay Rate: £13.75 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.25 per hour.

Shift Pattern: Full-Time (30+ hrs)Shifts between2:30am and midnight, any 5 shifts out of 7.Working flexiblyacross weekdays, weekends, bank and public holidays.

Join our team as a Bar Supervisor where the energy’s high and the vibe is friendly! SSP serves thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Bar Supervisor role has got your name on it!
• Due to some responsibilities within the Bar Supervisorrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a teamin a busy Hospitality or Retail environment is ideal!

AS A DUTY MANAGER WE WILL OFFER YOU:

• Discounted Parking whilst on shift -£2.50 per week
• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.