Duty Manager - Tortilla

SSP Group; Glasgow; Presencial; GBP 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted meal on shifts

Employee discounts

Friends and Family Discount App

Award-winning training and development

Descripción de la vacante

SSP Group currently seeks a Duty Manager for Glasgow Central Station to drive daily operations, lead a busy hospitality team, and ensure outstanding customer service. The role rewards proactive leadership and a vibrant, fast-paced environment across shifts, including weekends and holidays.

Base pay is £13.75 per hour with a £1.50 per hour night incentive (midnight-6am), bringing the top rate to £15.25 per hour. Applicants must be 18+ for certain tasks.

Formación

• Hospitality moves fast and you love leading people.
• Applicants must be 18 years of age or over to perform certain tasks or shifts.

Responsabilidades

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping energy high and atmosphere positive.
• Inspire your team to deliver great customer service and be the go-to person for queries.
• Stay informed about unit performance and champion improvements.
• Previous experience leading a team in a busy Hospitality or Retail environment is ideal.

Conocimientos

Team leadership

Customer service

People management

Hospitality

Descripción del empleo

DUTY MANAGER - TORTILLA, GLASGOW CENTRAL STATION

Pay Rate: £13.75 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.25 per hour.

Shift Pattern: Full-Time (30+ hrs). Shifts between6am, any 5 shifts out of 7. Working flexiblyacross weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager where the energy’s high and the vibe is friendly! SSP serves thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role has got your name on it!
• Due to some responsibilities within the Bar Supervisorrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a teamin a busy Hospitality or Retail environment is ideal!

AS A DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.