Duty Manager

SSP UK & Ireland; Bentfield; Sur place; GBP 20 000 - 22 000; Plein temps

Avantages offerts par ce poste

Discounted Meal

Free parking while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training and development

Résumé du poste

SSP UK & Ireland is seeking a Duty Manager at Stansted Airport, Bottega, to lead hospitality teams across busy shifts. The role offers a base hourly rate with a night incentive for hours between midnight and 6am, and full-time hours (30–40 hours) with flexible weekday/weekend availability.

You will oversee opening/closing, drive service excellence, and mentor staff while maintaining a lively, guest-focused environment.

Qualifications

• 5 years of references and Criminal Record Check required.
• Very good communication and leadership skills.

Responsabilités

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.

Connaissances

Leadership

Customer service

Team management

Staff supervision

Outils

POS systems

Description du poste

DUTY MANAGER - STANSTED AIRPORT, BOTTEGA

Pay Rate: £14.31 per hour + as a little incentive, you will earn an extra £1.50 per hour, for hours worked between midnight and 6am.

We have Full Time(30-40hrs) roles available.

Hours of operation are 3am and 11 pm.Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

About You

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it.
• 5 years of references and Criminal Record Check required.
• Due to some responsibilities within theDuty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

About The Duty Manager Role

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in a busy Hospitality or Retail role is preferred.

As a Duty Manager We Will Offer You

• Discounted Meal and free parking while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.