Duty Manager

Nuffield Health; Giffnock; On-site; GBP 25,000 - 31,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is seeking a Duty Manager for Glasgow Giffnock Fitness & Wellbeing Club on a part‑time basis (24 hours/week). The role offers up‑to £28,037 pro rata plus sales commission, reflecting experience and performance.

You'll drive member satisfaction, lead by example, conduct tours for prospective members and support lifeguard coverage, health and safety, and sales targets, in a supportive charity environment.

Qualifications

• Demonstrable sales experience.
• Excellent communication skills and a collaborative spirit.
• Can‑do attitude with a passion for excellent customer service.

Responsibilities

• Open and close the club when on shift.
• Prioritise member satisfaction and engage with members.
• Lead by example and support colleagues to uphold quality standards.
• Conduct tours for prospective members and highlight club benefits.
• Oversee health and safety protocols and address issues swiftly.
• Assist in achieving sales targets.
• Swim to a high standard and be willing to train at site for Lifeguard breaks.

Skills

Sales experience

Communication skills

Customer service mindset

Team collaboration

Job description

Duty Manager – Fitness and Wellbeing Club
Glasgow Giffnock FWC | Fitness & Wellbeing Club | Permanent | Part time
Up to £28,037.00 pro rata depending on experience plus sales commission
24 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.