Duty Manager

Whitbread PLC; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading hotel chain as a Duty Manager at Premier Inn Cardiff Bay. In this permanent role, you'll lead a team to provide exceptional service and ensure smooth hotel operations, with support and training from day one. Immediate start available for a dedicated professional.

Benefits

60% off Premier Inn rooms

25% off meals in all Whitbread Restaurants

Pension and savings schemes

Discounts on various services

Qualifications

• Experience in retail or leadership roles.
• Ability to manage a high-performing team.
• Knowledge of health & safety standards.

Responsibilities

• Lead and support the hotel team to ensure smooth operations.
• Oversee health & safety standards and deliver excellent guest experiences.
• Train new staff and maintain high customer service standards.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Job description

Duty Manager - Cardiff Bay Premier Inn

Come and be a Duty Manager at Premier Inn in Cardiff Bay. Lead our team to ensure every aspect of our hotel experience is welcoming, safe, and excellent. If you have experience in retail or other leadership roles, this could be your next management opportunity. We seek a dedicated professional who delivers outstanding customer service and can inspire others. Immediate start with relevant leadership experience.

PAY RATE:
Up to £13.36 per hour

CONTRACT TYPE:
Permanent – no zero-hours contracts!

HOURS:
24 hours a week – guaranteed hours to help you plan your week.

LOCATION:
Bute Place, Cardiff, South Wales CF10 4AA

Why you’ll love it here:

• Training and support: From day one, you'll receive a warm welcome and learn our simple administration system. There’s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and savings schemes: Take advantage of our pension and save-as-you-earn scheme.
• Discounts: Discounts on shops, utility bills, travel, cinema, supermarkets, and more.

What you’ll do:

As a Duty Manager at Cardiff Bay Premier Inn, your leadership skills will be essential in managing a reliable, high-performing team ensuring smooth hotel operations. If you have led a team in retail or similar environments, you'll use your experience, communication, and organizational skills to oversee health & safety standards and deliver an exceptional guest experience.