Duty Manager

SSP UK & Ireland; Brighton; Sur place; GBP 16 000 - 22 000; Plein temps

Avantages offerts par ce poste

Discounted Meal on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training and development

Health & Wellbeing Support

Fast-paced, rewarding role

Résumé du poste

SSP UK & Ireland is seeking a Duty Manager for Millie’s Cookies in Churchill Square, Brighton. You’ll lead a busy team, manage opening/closing, and ensure outstanding customer service across shifts. The role offers a dynamic hospitality leadership path within a major retail food environment.

The ideal candidate thrives in fast-paced settings, can supervise a team, and is comfortable working weekdays, weekends and holidays. Salary reflects hourly-rate duties and shift patterns.

Qualifications

• Experience leading teams in fast-paced hospitality or retail.
• Willingness to work flexible shifts including evenings, weekends and holidays.
• Strong communication and customer service skills.

Responsabilités

• Take ownership of opening, closing and daily operations.
• Lead your team through busy shifts with energy and a positive attitude.
• Inspire the team to deliver great customer service and handle inquiries.
• Monitor unit performance and champion continuous improvements.
• Previous leadership experience in hospitality or retail is required.

Connaissances

Team leadership

Customer service

Problem solving

Operations management

Description du poste

DUTY MANAGER – MILLIE'S COOKIES, CHURCHILL SQUARE, BRIGHTON

Rate of pay: £13.75 per hour

We have Full Time (30hrs) roles available

working flexibly on weekdays, weekends, Bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

DUTY MANAGER – MILLIE'S COOKIES, CHURCHILL SQUARE, BRIGHTON

Rate of pay: £13.75 per hour

We have Full Time (30hrs) roles available

Hours of operation are 8:30am to 8:30pm.

working flexibly on weekdays, weekends, Bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

About You

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within theDuty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

About The Duty Manager Role

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is required.

As a Duty Manager We Will Offer You

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.