Dutch-Speaking Customer Service Advisor (Remote, UK)

Euro London Appointments Ltd; Greater London; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Laptop provided

Temp-to-perm potential

Job summary

Euro London Appointments Ltd is seeking a fluent Dutch-speaking customer service professional to join a leading international organisation operating across multiple channels. You will handle enquiries by phone, email and live chat, providing accurate information and resolving issues to ensure a positive customer experience from start to finish.

The role is remote in the UK with laptop collection from London or Northamptonshire.

Qualifications

• Fluency in Dutch and English.
• Ideally some customer service experience.
• Strong problem-solving and organisational abilities.
• Proficient with CRM systems and MS Office applications.

Responsibilities

• Support customers via phone, email, and live chat.
• Resolve enquiries and complaints professionally and promptly.
• Build strong customer relationships through clear communication.
• Liaise with internal teams to ensure timely issue resolution.
• Maintain accurate CRM records.
• Meet defined service standards and targets.

Skills

Dutch language

English language

Customer service experience

Problem solving

CRM usage

Tools

CRM systems

Microsoft Office

Job description

Euro London Appointments Ltd is seeking a fluent Dutch-speaking customer service professional to join a leading international organisation operating across multiple channels. You will handle enquiries by phone, email and live chat, providing accurate information and resolving issues to ensure a positive customer experience from start to finish.

The role is remote in the UK with laptop collection from London or Northamptonshire.