Donor Care & Database Specialist

The Rowans Hospice; Purbrook; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Company pension (NHS pension retained if transferring from NHS)

Health & wellbeing programme

Employee Assistance Programme

Free parking

Generous holiday allowance

Career development opportunities

Blue Light Card membership

Job summary

The Rowans Hospice in Purbrook is seeking a Fundraising Supporter Care & Database Officer to provide excellent stewardship and customer service to supporters. You will maintain accurate supporter data and ensure effective communication with donors while building long-term relationships.

The ideal candidate will have experience in customer service, database management, and outstanding attention to detail, making this a fantastic opportunity for those looking to develop a career in fundraising.

Qualifications

• Experience in supporter care or customer service.
• High level of accuracy in maintaining supporter records.
• Ability to process donations efficiently.

Responsibilities

• Be the first point of contact for new and existing supporters.
• Deliver the highest level of supporter care.
• Ensure accurate administration of donations and database records.

Skills

Customer service

Database management

Attention to detail

Communication skills

Interpersonal skills

Education

Educated to degree level (or qualified by experience)

Job description

The Rowans Hospice in Purbrook is seeking a Fundraising Supporter Care & Database Officer to provide excellent stewardship and customer service to supporters. You will maintain accurate supporter data and ensure effective communication with donors while building long-term relationships.

The ideal candidate will have experience in customer service, database management, and outstanding attention to detail, making this a fantastic opportunity for those looking to develop a career in fundraising.