Database Manager

Livevacancies; Greater London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme (6%)

Life assurance

Cash health pots

Family leave policies

Professional development

Employee assistance programme

GP access / counselling

Job summary

Royal Brompton & Harefield Hospital Charity is seeking a data specialist to manage our supporter database and deliver accurate reporting to colleagues and fundraisers.

Within a small, collaborative team you will own data processing, reporting and reconciliations, and contribute to system improvements and best practices.

Experience with fundraising data, Gift Aid and data protection will help you explain data issues clearly and train others.

Qualifications

• Experience using a CRM database, ideally Raiser's Edge NXT.
• Strong data management skills with attention to detail.
• Experience in producing reports and reconciliations.
• Comfort with financial and fundraising data.
• Knowledge of Gift Aid and data protection.
• Ability to work independently and manage priorities.
• Strong communication and ability to explain data issues to colleagues.
• Willingness to train others and support process improvements.

Responsibilities

• Maintain an accurate, reliable supporter database to enable informed decisions.
• Own data processing, reporting and reconciliation within a small team.
• Contribute to system improvements and best practices.

Skills

Raiser's Edge NXT

Data management

Report production

Financial data handling

Gift Aid knowledge

Data protection

Independent work

Communication

Training & guidance

Tools

Raiser's Edge NXT

Job description

About Royal Brompton & Harefield Hospital Charity

We fund, facilitate and champion world-class specialists to transform the lives of heart and lung patients. We provide clinicians, academics and researchers across London and beyond with the funding and resources they need to understand more, prevent more and treat more. Our funding comes from the fundraising efforts of thousands of supporters as well as income generated by our investments in property and equity markets. We currently grant around £6 million each year – but we want to do more.

What you'll be doing

You'll ensure our supporter database remains accurate, reliable and insightful, helping colleagues make informed decisions and deliver exceptional supporter experiences.

Working within a small and collaborative team, you'll take ownership of data processing, reporting and reconciliation, while contributing to system improvements and best practice across the organisation.

What you'll bring

• Experience using a CRM database, ideally Raiser's Edge NXT
• Strong data management skills with excellent attention to detail
• Experience in producing reports and reconciliations
• Confidence working with financial information and fundraising data
• Knowledge of Gift Aid, data protection requirements and data management best practice
• The ability to work independently, manage priorities and solve problems proactively
• Strong communication skills, including explaining database and data-related issues to colleagues
• A willingness to support process improvements and help others through training and guidance

What we offer

Our benefits package includes: 27 days annual leave + public holidays (pro rata); 6% contribution into pension scheme; life assurance cover; cash health pots; family leave policies that provide an enhanced level of pay; investment in your development; support for your physical and mental wellbeing including an employee assistance provider and access to GP, counselling and more.

Ready to make your data expertise count in the fight against heart and lung disease? Your technical skills could be the key to unlocking life-changing research funding.

Hours

35hrs