Database Manager

Ashby Jenkins Recruitment; London; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Flexible working arrangements

Generous holiday entitlement

Access to the NHS Pension Scheme

Job summary

A specialized charity recruitment agency in London seeks a Database Manager to lead database management and CRM strategies. This role offers the chance to drive supporter engagement and innovate within fundraising efforts. The ideal candidate will have proven experience in CRM systems, strong analytical skills, and confidence in training staff. Flexible working arrangements and generous holiday entitlement are part of the benefits package.

Qualifications

• Proven experience managing CRM systems in a fundraising or charity environment.
• Strong analytical and planning skills, with excellent attention to detail.
• Confidence in delivering training and building cross-team relationships.

Responsibilities

• Lead the management of multiple databases.
• Support teams with training and reporting.
• Ensure data is used effectively to drive supporter engagement.
• Be the go-to expert for CRM strategy and implementation.

Skills

CRM system management

Analytical skills

Training delivery

Attention to detail

Tools

Data analysis software

Job description

Overview

We have a great opportunity for a Database Manager working for a small but mighty charity, reporting to the Head of Fundraising. This is an exciting time to join the organisation as they invest in new CRM systems and build a data-driven culture.

You’ll play a key role in shaping how data supports fundraising, volunteering, and retail operations—with plenty of scope for innovation and leadership.

Responsibilities

• Lead the management of multiple databases
• Support teams with training and reporting
• Ensure data is used effectively to drive supporter engagement
• Be the go-to expert for CRM strategy and implementation

Qualifications

• Proven experience managing CRM systems, ideally in a fundraising or charity environment
• Strong analytical and planning skills, with excellent attention to detail
• Confidence in delivering training and building cross-team relationships

Details

Location: London office – 2 days per week (Abbey Wood)

Benefits: Flexible working arrangements, Generous holiday entitlement, Access to the NHS Pension Scheme

Salary: This range is provided by Ashby Jenkins Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

How to apply

If you would like to discuss this role with us please contact us and quote the reference 2691AJ.

About Ashby Jenkins Recruitment

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We are committed to equality across the sector.

Job market notes

We reserve the right to end the application period sooner if enough applications are received.